Consultation outcome

Response to the consultation on a Decent Homes Standard in the private rented sector

Updated 2 July 2025

1.   Introduction

Everyone deserves to live in a home that is safe, warm and secure. The Renters’ Rights Bill delivers our manifesto commitment to transform the experience of private renting, including applying the Decent Homes Standard to the private rented sector.

Since 2001, the Decent Homes Standard has played an important role in setting a minimum quality standard for homes in the social rented sector (SRS) and since its introduction, the proportion of social rented homes that do not meet the Standard has reduced from 38% in 2001 to 10% in 2023. Whilst there have also been improvements in the private rented sector, 21%[footnote 1] of properties were still classified as non-decent in 2023.

In September 2022, the previous government launched a public consultation asking for views on how to apply and enforce a standard in the private rented sector. The consultation ran from Friday 2 September 2022 to Friday 14 October 2022.

Overall, 1032 responses were received to the consultation. The most common type of respondent were landlords operating as an individual or group of individuals (e.g. couple) at 39%, with tenants making up 30%. Local Authorities made up 10% of responses, and lettings agents 4%. We also received responses from industry bodies (2%), and “other” (11%), largely consisting of charitable organisations and academics.

Shelter and Generation Rent also prepared a truncated version of the consultation questions as their own online survey for tenants. Shelter’s survey received 251 responses and Generation Rent’s survey received 369 responses. The responses to their survey are broadly in line with the trends seen in responses to our consultation. The data referenced in this document does not include these responses because they were not formally submitted through the Citizen Space platform.

In addition to the public consultation, the department also conducted a programme of stakeholder engagement throughout 2022. Six roundtables were held in 2022 which focused on landlord, tenant and general viewpoints on the DHS, both before and during the consultation. We spoke to 105 local authorities in over 15 working group sessions, with LAs from across England represented. Multiple stakeholder discussions were held with a number of landlord and tenant representative bodies.

2.   Summary and next steps

This consultation has shown there is broad support across sectors for the introduction of a Decent Homes Standard in the private rented sector.

We are now legislating to introduce the DHS to the PRS as part of the Renters’ Rights Bill. Through this we intend to:

  • Introduce powers to allow ministers to establish an enforceable DHS for the private rented sector. The regulation making power will be used to set the standard that will apply to this sector after the DHS is reviewed and updated.
  • Introduce a duty on landlords to ensure that their properties meet the DHS. There will be penalties for non-compliance with this duty, including immediate penalties of up to £7,000 for breaches relating to serious hazards.
  • Give local authorities strengthened powers to enforce where landlords fail to keep their property to the appropriate standard. This will include being able to issue improvement notices. Landlords who fail to comply will be subject to civil penalties or prosecution.

3.   The standard

1. The consultation proposed a broadly similar standard to the existing standard in the SRS. Overall, there was high support for introducing and enforcing a Decent Homes Standard in the private rented sector. The level of support, however, varied depending on the respondent groups. Landlords were evenly split (45% supported, 44% were against and 11% were unsure) whereas tenants and local authorities were overwhelmingly in favour (94% supported, 4% were against and 2% were unsure).

2. Responses were more mixed on whether the standard in its current form was clear and on how difficult the standard would be to meet (11% said the DHS was very clear, 51% said it was quite clear,16% said it was neither clear nor unclear,14% said it was quite unclear and 7% said it was very unclear.)

3. Through our wider engagement, we have heard concerns that the DHS in its current form may not be quite right and there is a strong case for a common standard across rented tenures. The government has been conducting a review of the existing DHS that applies in the social rented sector (SRS) and Private Rented Sector. We are publishing this response alongside the consultation on detailed proposals for the new DHS.

4.  Enforcement

4. The next section of the consultation considered how the standard should be implemented and enforced in the private rented sector.

Duty, exemptions and enforcement tools

5. To encourage and incentivise proactive management of properties by landlords, we considered whether there should be a legal duty on landlords to ensure their properties meet the standard. We consulted on making a breach of such a requirement a criminal offence, to be dealt with by either issuing a civil penalty or prosecution in the magistrate’s court.

6. Overall, responses suggested mixed support for the duty and associated offences, with landlord groups the least supportive of a duty (53% of all respondents agreed that it should be a criminal offence, 38% disagreed and 9% were unsure whereas only 17% of landlords agreed it should be a criminal offence, 73% disagreed and 10% were unsure.) 

7. When asked for comments on exemptions from the landlord duty to meet the standard, a number of responses suggested that exemptions should apply where the freeholder or tenant refuses repairs, where tenants cause damage to the property, and where a landlord is not informed of a new issue. Some respondents felt all exemptions should be clearly defined in legislation, while a similar number, felt there should be no exemptions (which they add are too easy to exploit) and that landlord responsibilities should not be reduced in any way.

Responsible person for the landlord duty

8. For many PRS properties – for example, when a landlord owns the freehold of a property and lets this out to tenants directly – it will be immediately clear who should be subject to the duty and liable for enforcement action. Other PRS properties will, however, have more complex arrangements in place, for example:

  • Rent-to-rent schemes (a property owner or superior landlord agreeing to rent their property to another party who then lets out the property to the tenants); and
  • PRS leasehold properties, where leaseholders and freeholders will often have responsibility for different elements of the property and the building in which it is situated.

9. Overall responses highlighted the complexity of this area. The most popular response was that the person with ‘control’ over the property should be responsible. Other responses highlighted the challenges in choosing just one party responsible and the risk of responsibility falling between the gaps of responsible parties.

Registering compliance on the Private Rented Sector Property Portal

10. The government has committed to legislate for a new digital Private Rented Sector Database. Private landlords will be legally required to register their property on the database and this will support landlords in understanding and demonstrating their regulatory compliance. As part of our consultation, it was proposed that landlords use the portal to self-declare whether the property is decent. Landlords would also use the portal to register where an exemption applies to their property.

11.Overall, respondents supported using the private rented sector property portal as a way for landlords to register compliance with the Decent Homes Standard and to share information on this with tenants.

Local authority Decent Homes Standard investigations

12. Our consultation sought views on giving local authorities a duty to investigate complaints relating to the Decent Homes Standard in their area. We also considered whether Local Authorities should be required to report on Decent Homes Standard improvements and enforcement activities.

13. The majority of respondents agreed that local authorities should have a duty to investigate complaints (82%) and that local authorities should report on activity related to addressing properties that fail to meet the DHS (72% yes).

14. However, many respondents highlighted in response to these questions that local authorities would not have enough resource or capacity to take on additional enforcement action (43%). This was a theme reflected in our detailed engagement with local authorities and other stakeholders.

Local authority powers to remedy properties that do not meet the standard

15. We sought views on a range of powers being used to remedy DHS failures on criteria B, C and D. There was general support for these, with the exception of a power to undertake emergency remedial work, where landlords were more opposed (45% no, 39% yes)

Landlords attending inspections

16. As part of the process for dealing with hazards, local authorities are required to inform the occupier (tenant) and the owner (landlord) of their intended visit. This requirement has been interpreted by some as meaning the landlord must have the option to be present at an inspection, enabling some unscrupulous landlords to use it as a delaying tactic against timely inspections. We therefore sought views on making clear in legislation that a landlord does not have a right to attend an inspection.

17. Overall, there was mixed support for the proposal with 52% agreeing and 37% disagreeing. The responses varied heavily depending on respondent type. In particular, 90% of tenants supported the idea whilst only 21% of landlords did.

Providing advice on decency

18. We asked respondents for views on who should provide advice on decency of homes. Overall, there was support for local authorities and other providers giving advice.

Scope of application of the Decent Homes Standard

19. We asked respondents about which types of privately rented properties the standard should apply to. The majority of respondents supported application to all types of property, with the least support for non-traditional accommodation such as park homes and houseboats.

5. Impacts and costs

Impacts

20. We asked consultees a range of questions about anticipated impacts. Consultees recognised the benefits of “improved wellbeing for tenants” (68%) and “improved health for tenants” (66%). Other frequently anticipated impacts were the “financial costs to landlords” (68%), and “increased rents” (64%). Landlords were more likely to report “disruption for landlords/tenants” and “landlords reducing their portfolio size” as impacts. Tenants however were more likely to highlight “improved communities” and “improved pride in tenants’ home”.

Mitigations and transitioning to the standard

21. We asked consultees a range of questions about anticipated impacts.

  • Consultees recognised the benefits of “improved wellbeing for tenants” (68%) and “improved health for tenants” (66%).
  • Other frequently anticipated impacts were the “financial costs to landlords” (68%), and “increased rents” (64%).
  • Landlords were more likely to report “disruption for landlords/tenants” and “landlords reducing their portfolio size” as impacts. Tenants however were more likely to highlight “improved communities” and “improved pride in tenants’ home”.

22. We also asked respondents about an extended implementation timeline as an option to mitigate negative impacts, such as the cost impacts to landlords and the time needed for local authorities to prepare for enforcement of the DHS. 51% of responses expressed support for this.

23. More support was found for a ‘grace’ period during which local authorities can assess against the DHS but not take enforcement action – 82% supported this, with a range of views on how long such a transition or ‘grace’ period should be.

24. We further tested views on whether to phase in different parts of the standard at different times. There was no clear view from respondents on this (46% yes, 45% no), with written comments highlighting both the risks of overcomplicating the regime and the benefits of helping landlords manage costs.

25. Cost caps were supported by 40% of respondents. Those opposed to cost caps cited risks of overcomplicating and overloading the enforcement system, undermining DHS the aims of the DHS, and removing parity for tenants who might require higher cost repairs because of more severe hazards.

Find full details of the reforms introduced to the Renters’ Rights Bill, covering the provisions for a Decent Homes Standard.

Annex A: Summary of responses

Note on responses:

The main mechanism for responding to the consultation was through the official survey created by the department and delivered through the online tool Citizen Space. We also received direct written responses and where these answered the consultation questions, these were recorded as responses to the survey. The results of the Citizen Space survey are those quoted in the statistics below.

Overall, 1021 responses were logged with Citizen Space, plus 11 additional written responses that were not logged in the numerical data presented here, but whose comments have been reflected in the relevant questions.

In addition to the departmental survey, Shelter and Generation Rent also conducted surveys using some of the key questions from the main survey to ensure tenants’ views were represented. Whilst we have not included these in the overall figures presented below, we have considered them in reaching our conclusions. Shelter’s survey received 251 responses and Generation Rent’s survey received 369 responses.

1: In which capacity are you completing these questions?

Option Total Percent
Tenant 302 29.58%
Landlord operating as an individual or group of individuals (e.g., couple) 399 39.08%
Landlord operating on behalf of an organisation 35 3.43%
Letting agent 42 4.11%
Local council 100 9.79%
Tenant representative group 8 0.78%
Landlord representative group 3 0.29%
Financial institution 3 0.29%
Industry body 17 1.67%
Other (please specify) 112 10.97%
Not Answered 0 0.00%

2: If responding on behalf of an organisation, please specify which organization:

See Annex B

3: If responding as an individual, where do you live? If you are responding as part of an organisation, where are you primarily based?

Option Total Percent
North East 27 2.64%
North West 85 8.33%
Yorkshire and the Humber 100 9.79%
East Midlands 70 6.86%
West Midlands 66 6.46%
East of England 70 6.86%
South West 173 16.94%
South East 198 19.39%
London 164 16.06%
Spread evenly across the UK/National organisation 41 4.02%
Prefer not to say 27 2.64%
Not Answered 0 0.00%

4: Landlords and lettings agents only: Where are the properties you let primarily located?

Option Total Percent
Not applicable 498 48.78%
North East 12 1.18%
North West 42 4.11%
Yorkshire and the Humber 51 5.00%
East Midlands 47 4.60%
West Midlands 39 3.82%
East of England 37 3.62%
South West 99 9.70%
South East 81 7.93%
London 65 6.37%
Spread evenly across multiple regions 33 3.23%
Prefer not to say 17 1.67%
Not Answered 0 0.00%

5: Landlords only: How many properties do you manage?

Option Total Percent
Not applicable 547 53.57%
1 115 11.26%
2-4 157 15.38%
5-9 80 7.84%
10-49 62 6.07%
50-99 11 1.08%
100+ 32 3.13%
Prefer not to say 17 1.67%
Not Answered 0 0.00%

6: Landlords only: Which of these options best reflects how you would describe yourself?

Option Total Percent
Not applicable 550 53.87%
Professional landlord making a living from a portfolio of rental properties 143 14.01%
Buy-to-let landlord whose properties are an investment 195 19.10%
“Accidental” landlord who became a landlord due to external circumstances (e.g. inheriting a property) 70 6.86%
Short-term landlord who rents out a property or properties only at certain times 5 0.49%
Other 39 3.82%
Prefer not to say 19 1.86%
Not Answered 0 0.00%

7: Tenant only: Is anyone living in your property under the age of 5?

Option Total Percent
Not applicable 641 62.78%
Yes 28 2.74%
No 344 33.69%
Don’t know 1 0.10%
Prefer not to say 7 0.69%
Not Answered 0 0.00%

8: Tenant only: Is anyone living in your property over the age of 65?

Option Total Percent
Not applicable 640 62.68%
Yes 34 3.33%
No 337 33.01%
Don’t know 2 0.20%
Prefer not to say 8 0.78%
Not Answered 0 0.00%

9: Tenant only: Who do you live with? (Choose all that are applicable)

Option Total Percent
Not applicable 654 64.05%
Alone 85 8.33%
Partner 155 15.18%
Children 55 5.39%
Parents or in-laws 9 0.88%
Grandparents 1 0.10%
Other family members (aunts, uncles, cousins etc.) 9 0.88%
Friends I knew prior to my tenancy 74 7.25%
People you did not know prior to your tenancy 60 5.88%
The landlord 6 0.59%
Other 7 0.69%
Not Answered 0 0.00%

10. Tenant only: Which best describes how your tenancy is managed?

Option Total Percent
Not applicable 656 64.25%
I communicate directly with the landlord about any issues with my tenancy (individual) 150 14.69%
I communicate directly with the landlord about any issues with my tenancy (company/organisation) 26 2.55%
I communicate with a letting or management agency about any issues with my tenancy 171 16.75%
Unsure/other 11 1.08%
Prefer not to say 7 0.69%
Not Answered 0 0.00%

11: Tenant only: Thinking about the last 12 months, approximately what was your total gross household income (i.e. before tax and deductions)?

Total gross household income Total Percent
£0 - £10,000 36 11.92%
£10,000 - £20,000 40 13.25%
£20,000 - £30,000 53 17.55%
£30,000 - £40,000 31 10.26%
£40,000 - £50,000 30 9.93%
£50,000 - £75,000 23 7.62%
£75,000 and above 41 13.58%
Not answered 48 15.89%

12: Do you support bringing in and enforcing the Decent Homes Standard, as set out above, in the private rented sector?

Option Total Percent
Yes 723 70.81%
No 236 23.11%
Don`t know 62 6.07%
Not Answered 0 0.00%

13: How clear is the standard as set out?

Option Total Percent
Very clear 112 10.97%
Quite clear 524 51.32%
Neither clear nor unclear 167 16.36%
Quite unclear 140 13.71%
Very unclear 68 6.66%
Don’t know 10 0.98%
Not Answered 0 0.00%

14: How difficult do you believe the standard will be to meet?

Option Total Percent
Very easy 85 8.33%
Quite easy 255 24.98%
Neither easy nor difficult 182 17.83%
Quite difficult 266 26.05%
Very difficult 188 18.41%
Don’t know 45 4.41%
Not Answered 0 0.00%

15: Currently, a property will fail the Decent Homes Standard if a ‘key building component’ (e.g. wall, window, roof) is both old and in poor condition. Should we change the Standard to remove ‘old’ so only the condition is relevant?

Option Total Percent
Yes 834 81.68%
No 135 13.22%
Don’t know 52 5.09%
Not Answered 0 0.00%

16: Do you think that a landlord’s failure to meet the Decent Homes Standards should be a criminal offence?

Option Total Percent
Yes 539 52.79%
No 389 38.10%
Unsure/Don’t know 93 9.11%
Not Answered 0 0.00%

17: Should local councils have the option to issue civil penalties or prosecute for Decent Homes Standard offences?

Option Total Percent
Local councils should only issue civil penalties 158 15.48%
Local councils should only prosecute 29 2.84%
Local councils should have the option to issue civil penalties or prosecute 640 62.68%
Local councils should not be able to issue civil penalties or prosecute 145 14.20%
Unsure/Don’t know 49 4.80%
Not Answered 0 0.00%

18: Do you think Rent Repayment Orders should be extended to include Decent Homes Standard offences?

Option Total Percent
Yes 577 56.51%
No 305 29.87%
Unsure/Don’t know 139 13.61%
Not Answered 0 0.00%

19: Do you think that a landlord’s failure to meet their duty to keep a property at Decent Homes Standard should be included as a Banning Order offence?

Option Total Percent
Yes 646 63.27%
No 240 23.51%
Unsure/Don’t know 135 13.22%
Not Answered 0 0.00%

20: Do you think that local councils should have the discretion to make properties temporarily exempt from the duty to meet the Decent Homes Standard on a case-by-case basis (with regard to statutory guidance)? 

Option Total Percent
Yes 508 49.76%
No, exemptions should exist but not at the discretion of LAs 259 25.37%
No, there should be no exemptions 156 15.28%
Unsure/Don’t know 48 4.70%
Other, please specify 50 4.90%
Not Answered 0 0.00%

A number of respondents (17) suggested ‘yes’ councils should have discretion to make properties temporarily exempt from the duty to meet the Decent Homes Standard on a case-by-case basis, but this should be set in legislation or guidance. While a similar number (16) of respondents also said ‘yes’ with Local Authorities having discretion. At the same time 14 respondents felt that ‘no’, it would be too difficult to police or disagree that they should have that power at all.

21: In some instances, carrying out Decent Homes work or repairs without permission would put the landlord in breach of a statutory obligation, such as in the case of listed buildings. We are proposing to exempt landlords where they have attempted to obtain permission to carry out the works and been refused. Do you think it would be appropriate for this exemption to the Decent Homes Standard to be set out in legislation?

Option Total Percent
Yes 685 67.09%
No, these should be discretionary exemptions issued by the LA 144 14.10%
No, this should not be an exemption 118 11.56%
Unsure/Don’t know 74 7.25%
Not Answered 0 0.00%

22: Do you think local councils should have the discretion to temporarily exempt a landlord from the duty to meet the Decent Homes Standard where the landlord has bought a non-decent property with sitting tenants?

Option Total Percent
Yes 463 45.35%
No, this exemption should be set out in legislation 250 24.49%
No, this should not be an exemption 263 25.76%
Unsure/Don’t know 45 4.41%
Not Answered 0 0.00%

23: Do you think local councils should have the discretion to temporarily exempt the personal representatives of a landlord from meeting the Decent Home Standard where a letting property is under probate?

Option Total Percent
Yes 424 41.53%
No, this exemption should be set out in legislation 261 25.56%
No, this should not be an exemption 231 22.62%
Unsure/Don’t know 105 10.28%
Not Answered 0 0.00%

24: Do you think local councils should have the discretion to temporarily exempt an incoming manager from the duty to meet the Decent Homes Standard where a landlord has either lost their HMO licence or is not fit and proper, so a new company or person is managing the property?

Option Total Percent
Yes 397 38.88%
No, this exemption should be set out in legislation 318 31.15%
No, this should not be an exemption 214 20.96%
Unsure/Don’t know 92 9.01%
Not Answered 0 0.00%

25: Do you think local councils should have the discretion to temporarily exempt someone from the duty to meet the Decent Homes Standard where they are taking over the property on a temporary basis due to the landlord being incapacitated?

Option Total Percent
Yes 407 39.86%
No, this exemption should be set out in legislation 246 24.09%
No, this should not be an exemption 311 30.46%
Unsure/Don’t know 57 5.58%
Not Answered 0 0.00%

26: Do you think local councils should have the discretion to temporarily exempt a landlord from the duty to meet the Decent Homes Standard where accidental damages have occurred (e.g. fires, floods, storms, etc.)?

Option Total Percent
Yes 503 49.27%
No, this exemption should be set out in legislation 284 27.82%
No, this should not be an exemption 198 19.39%
Unsure/Don’t know 36 3.53%
Not Answered 0 0.00%

27: Do you have any further comments on exemptions from the landlord duty to meet the standard?

Responses (62) highlighted that exemptions should apply where the freeholder or tenant refuses repairs, where tenants cause damage to the property, and where a landlord is not informed of a new issue. In these circumstances it should be the tenant that is penalised rather than the landlord. A number of respondents (53) felt all exemptions should be clearly defined in legislation, while a similar number (52) felt there should be no exemptions (which they add are too easy to exploit) and that landlord responsibilities should not be reduced in any way.

28: Who do you think should be responsible for a Decent Homes Standard failure?

Please select one or more responses

Option Total Percent
The immediate landlord - the person who receives the rent from those living in the property. Although this person has a direct relationship with the tenants they may not have sufficient control over the property to ensure it meets the Decent Homes Standard. 533 52.20%
The person with “control” over the property-  this may not be the immediate landlord if in order to comply with the Decent Homes Standard they need consent from a superior landlord. A person would have “control” if they can make decisions about the property to ensure the Decent Homes Standard is met without having to seek consent from a superior leaseholder or freeholder. 540 52.89%
The freeholder of the property or the leaseholder with a lease of more than 21 years. Which party is responsible for the relevant criterion of the Decent Homes Standard will depend on the rights and responsibilities as set out in the terms of individual leases. 348 34.08%
Unsure/Don’t know 75 7.35%
Other 127 12.44%
Not Answered 0 0.00%

A number of respondents (61) highlighted that either one or all of the immediate landlord, the person with ‘control’ over the property or the freeholder of the property /leaseholder with a lease of more than 21 years have responsibility for a Decent Homes Standard failure. While 16 respondents were of the view that the immediate landlord has responsibility for a Decent Homes Standard failure.  

29: Do you think that landlords should use the Property Portal to register Decent Homes Standard compliance of their properties or record where there is an agreed exemption?

Option Total Percent
Yes 734 71.89%
No 180 17.63%
Unsure/Don’t know 107 10.48%
Not Answered 0 0.00%

30: Tenants only: Would you find it helpful to be able to view whether your current or prospective property had been declared Decent Homes Standard compliant by the landlord or whether an exemption was in place?

Option Total Percent
Not applicable 623 61.02%
Yes 356 34.87%
No 27 2.64%
Unsure/Don’t know 15 1.47%
Not Answered 0 0.00%

31: Do you think it should be an offence to provide false or misleading information regarding Decent Homes Standard compliance and exemptions?

Option Total Percent
Yes 813 79.63%
No 113 11.07%
Unsure/Don’t know 95 9.30%
Not Answered 0 0.00%

32:  Duplicative burdens

Duplicative burdens on landlords at local and national level are undesirable where they can be avoided. We want to work with local authorities and other stakeholders to ensure that the transition to a Privately Rented Sector Property Portal is as seamless as possible, including looking at how it can integrate with licensing schemes where practicable. We will also work to streamline requirements for landlords, such as by working with BEIS on synchronising guidance on minimum energy efficiency. It is imperative that the system meets the needs of landlords, agents, tenants and local authorities.

Please share thoughts on how we can streamline requirements and support compliance (Optional)

Responses (61) highlighted additional suggestions on how the portal and DHS may interact with particular support for a single system that allows all relevant information to be uploaded to avoid duplication. While the same number of respondents (61) also suggested integrating licensing with the property portal or removing licensing if uploading to the portal is required.

33: Do you think local councils should have a duty to investigate complaints of properties that fail to meet the Standard in their area? 

Option Total Percent
Yes 833 81.59%
No 136 13.32%
Unsure/Don’t know 52 5.09%
Not Answered 0 0.00%
Option Total Percent
Yes 739 72.38%
No 172 16.85%
Unsure/Don’t know 110 10.77%
Not Answered 0 0.00%

35: If local councils were required to report their Decent Homes Standard activity, to whom should they provide the information?

Option Total Percent
To their local community 106 10.38%
To central government 155 15.18%
Both their local community and central government 590 57.79%
Unsure/Don’t know 170 16.65%
Not Answered 0 0.00%

36: [For local councils only] How important would standalone enforcement guidance be to assist local councils in enforcing the Decent Homes Standard? 

Option Total Percent
Not applicable 713 69.83%
Very important 210 20.57%
Moderately important 48 4.70%
Not important 11 1.08%
Unsure/Don’t know 39 3.82%
Not Answered 0 0.00%

37: Do you have any further comments on the proposal to put a duty on local councils?

[Free text]

A number of respondents (178) highlighted concerns regarding the burdens on local councils with them having no capacity, insufficient funding, a lack of resources and present enforcement not being carried out. Other respondents (30) highlighted a lack of competency and corruption within local councils and felt that they should not be allowed to define information.

38: Do you think Decent Homes Standard failure awareness notices are a useful part of Decent Homes Standard enforcement?

Option Total Percent
Yes, they are useful 636 62.29%
No, they are not useful 277 27.13%
Unsure/Don’t know 108 10.58%
Not Answered 0 0.00%

39: Do you think local councils should have the power to serve Decent Homes Standard improvement notices?

Option Total Percent
Yes 809 79.24%
No 149 14.59%
Unsure/Don’t know 63 6.17%
Not Answered 0 0.00%

40: Do you think local councils should have the power to undertake emergency remedial works?

Option Total Percent
Yes 669 65.52%
No 248 24.29%
Unsure/Don’t know 104 10.19%
Not Answered 0 0.00%

41: Do you think local councils should have the power to issue Decent Homes Standard failure prohibition orders?

Option Total Percent
Yes 728 71.30%
No 191 18.71%
Unsure/Don’t know 102 9.99%
Not Answered 0 0.00%

42: Should we amend legislation to make it explicit that a landlord does not have a right to attend inspections [by virtue of receiving notice to that effect]?

Option Total Percent
Yes 535 52.40%
No 382 37.41%
Unsure/Don’t know 104 10.19%
Not Answered 0 0.00%

43: Do you think that there is a role for other providers (not just the local council) in providing advice to landlords on whether their properties meet the Decent Homes Standard?

Option Total Percent
Yes 645 63.17%
No 197 19.29%
Unsure/Don’t know 179 17.53%
Not Answered 0 0.00%

44: Do you think local councils have a role in providing advice to landlords on pre-emptive work to prevent properties failing to meet the Standard in the near future? 

Option Total Percent
Yes 814 79.73%
No 143 14.01%
Unsure/Don’t know 64 6.27%
Not Answered 0 0.00%

45: Where local councils provide this advice, should they be able to charge for this service?

Option Total Percent
Yes 369 36.14%
No 465 45.54%
Unsure/Don’t know 187 18.32%
Not Answered 0 0.00%

46 -53: Whether the Decent Homes Standard should apply to different types of accommodation

Yes No Don’t know
All privately rented accommodation let on a tenancy 80% 17% 4%
Temporary accommodation for homeless households 84% 10% 6%
Purpose built student accommodation 88% 7% 5%
Property guardians 55% 28% 17%
Lodgers 57% 32% 10%
Non-traditional accommodation 44% 37% 19%
Tied accommodation 81% 12% 7%
Farm business tenancies and agricultural holdings 64% 19% 17%

54: Do you have any other comments on the scope of the Decent Homes Standard, including other types of accommodation that you think should or should not be included in scope?

Any further comments (optional)

A number of respondents (133) used the opportunity to express their view that all renters should be included and that all homes should be decent. Some respondents (21) did express the view that the regulation in PRS is too bureaucratic or that the reforms were not necessary. 

55: What do you think will be the main impacts from bringing in a Decent Homes Standard in the private rented sector for both tenants and landlords? Please provide any evidence and further comments on impacts in the free text box.

Option Total Percent
Improved tenant/landlord relationship 384 37.61%
Fairer competition in rental market 417 40.84%
Improved health for tenants 674 66.01%
Improved wellbeing for tenants 695 68.07%
Increase in tenants’ pride in their home 466 45.64%
Improved communities 444 43.49%
Financial cost for landlords to make changes 696 68.17%
Landlords reducing their portfolio size 538 52.69%
Increased rents 655 64.15%
Increased property values 320 31.34%
Disruption for tenants whilst works being undertaken 580 56.81%
Disruption for landlord whilst works are being undertaken 315 30.85%
Other (please specify below) 125 12.24%
Not Answered 0 0.00%

Of those who provided a written response to the “other” option, respondents highlighted a range of views. These included 39 respondents highlighting a desire for financial support for landlords and long lead times needed for some landlords to make changes (particularly in low rent areas). Whereas others in similar numbers (33 respondents) expressed the view that only landlords not keeping their properties up to standard will be affected and that if those landlords left the market, it would not necessarily be negative. There were also 28 respondents who highlighted concerns around overregulation, overlap with existing regulations and that rules need simplifying/clarity to be enforceable.

56: Which of the below would you support to mitigate the risks of any negative impacts of introducing a Decent Homes Standard in the private rented sector?

Option Total Percent
Cost caps 406 39.76%
Extended implementation timeline 518 50.73%
None 221 21.65%
Other (please specify below) 254 24.88%
Not Answered 0 0.00%

There was an option to suggest additional mitigation options and the most frequently cited (with 93 responses) was for some form of rent cap or for rent increases after works to comply with the standard to come under the definition of unjustifiable rent increase and a role for tribunals in arbitrating rent increases. There were a number of responses (55) citing the need for government support/funding/interest free loans repayable via rent profits/grants/tax breaks and tenant funding. Other responses (26) included not introducing the DHS at all and rather enforcing existing regulations, or for councils to create bespoke timelines for improvement works based on affordability and urgency (16 responses).

57: To what extent would you support bringing in a cost cap on criteria B, C and D of the Standard (e.g. on the non-safety elements of the Standard)?

Option Total Percent
Strongly supportive 242 23.70%
Quite supportive 174 17.04%
Neither supportive nor unsupportive 153 14.99%
Quite unsupportive 98 9.60%
Strongly unsupportive 263 25.76%
Unsure/Don’t know 91 8.91%
Not Answered 0 0.00%

58: Do you think there should be a transitionary ‘grace’ period before the Decent Homes Standard becomes a requirement, and when enforcement action can be taken?

Option Total Percent
Yes, there should be a grace period 842 82.47%
No, there should be no grace period 141 13.81%
Unsure/Don’t know 38 3.72%
Not Answered 0 0.00%

59: If there were to be a grace period, what length of grace period should there be before the Decent Homes Standard becomes a requirement?

Option Total Percent
Less than 12 months 240 23.51%
12 months 234 22.92%
18 months 152 14.89%
Longer than 18 months 270 26.44%
There should not be a grace period 89 8.72%
Unsure/Don’t know 36 3.53%
Not Answered 0 0.00%

60: Do you think that we should phase in parts of the Standard? For example, to bring in criteria A and B in the first instance, before including criteria C and D at a future point

Option Total Percent
Yes, the elements of the Standard should be phased 466 45.64%
No, all elements of the Standard should come in at the same time. 461 45.15%
Unsure/don’t know 94 9.21%
Not Answered 0 0.00%

61: If elements of the Standard were to be phased in, please rank the order you would want them to be brought in from first to last?

Item Ranking
Criterion A: It meets the current statutory minimum standard for housing 3.24
Criterion B: It is in a reasonable state of repair 2.51
Criterion C: It has reasonable facilities and services 1.71
Criterion D: It has a reasonable degree of thermal comfort 1.67

62: If elements of the Standard were to be phased in, how long would you like to see between phases?

Option Total Percent
Less than 6 months 220 21.55%
6-12 months 225 22.04%
12-18 months 124 12.14%
More than 18 months 167 16.36%
There should not be any phasing 246 24.09%
Unsure/don’t know 39 3.82%
Not Answered 0 0.00%

Annex B. Organisations who responded

Age UK
Association for Decentralised Energy
Blackpool Coastal Housing
Building Research Establishment
Central Association of Agricultural Valuers
Chartered Institute of Environmental Health
Chartered Institute of Housing
Connected Places Catapult
Cornwall Residential Landlords Association
Country Land and Business Association
Crisis
Disability Rights UK
East Herts District Council
Elmhurst Energy
Federation of Private Residents Associations
First-tier Tribunal
G15
Generation Rent
Greater Manchester Combined Authority
Historic Houses
Institute for Historic Building Conservation
Large Agent Representation Group
Leaders Romans Group
Local Government Association
London Borough of Waltham Forest
London Councils
LSL
Manchester City Council
Mayor of London
National Energy Action
National Farmers’ Union
National Residential Landlords Association
National Trust
Nationwide Building Society
Nationwide Foundation
Newcastle City Council
Propertymark
Royal Institute of British Architects
Royal Institution of Chartered Surveyors
Rushmoor Borough Council
Safeagent
Shelter
Thanet District Council
The Property Institute
UK Finance
Wealden District Council