Collection
Telecare commissioning guidelines
Guidelines to support commissioners and procurement teams responsible for adult social care telecare services.
The documents in this collection set out technical and service requirements to help commissioners procure safe, resilient and reliable digital telecare services for:
- alarm receiving centres
- grouped living arrangements such as sheltered and supported housing schemes
- personal alarms for people living in the community
The requirements cover:
- digital telecare standards and interoperability
- connectivity and resilience
- service management and supplier assurance
- cyber security and data protection
- access to operational and performance data