Collection

Attendance Allowance Unit and Disability Living Allowance performance information

Information including complaints, compliments and telephony satisfaction survey results.

DWP publishes data showing how well the Attendance Allowance Unit (AAU) and Disability Living Allowance for people aged 65 and over (DLA65+) are meeting national customer service targets for complaints and compliments.

Documents

Published 28 June 2016
Last updated 9 April 2018 + show all updates
  1. Added data about the performance of the Attendance Allowance Unit and Disability Living Allowance for people are 65 and over for the period April 2017 to March 2018.
  2. First published.