Collection

Additional support for DWP customers

A collection of policy papers and reports about how the Department for Work and Pensions provides additional support for customers.

• From: Department for Work and Pensions
• Published: 17 July 2025

Collection

• Advanced Customer Support: Learning and improving from serious cases
  • 14 August 2025
  • Policy paper
• Additional Support Needs in the Personal Independence Payment Claim Journey
  • 2 May 2025
  • Research and analysis
• Delivering support and transformation to help DWP customers with additional support needs
  • 24 April 2025
  • Policy paper
• Additional Support for DWP Customers: booklet
  • 19 March 2024
  • Policy paper

Published 17 July 2025