||31 January 2021
||5 vials per carton
||21 May 2019
Brief description of the problem
Sandoz Limited is recalling the above batch due to the occurrence of degradation in some vials, resulting in green discoloration of the powder in the vial, leading to increased levels of impurities/degradation products in the medicine. The manufacturer has confirmed the root cause to be an extended exposure to a UV light located within the warehouse and this only affects the batch listed above.
Advice for healthcare professionals
- Please quarantine all remaining stock of the above batch and return it to your original supplier using your supplier’s approved process.
For enquiries relating to stock returns please contact Sandoz Limited Customer Services on
01276 698607 or email firstname.lastname@example.org
For medical information enquiries, please contact Sandoz Medical Information Team on
01276 698101 or email sandozgb@EU.propharmagroup.com
Recipients of this Drug Alert should bring it to the attention of relevant contacts by copy of this letter.
NHS Regional teams are asked to forward this to relevant clinics, dispensing general practitioners and community pharmacists.
Download the document
Published 11 November 2019