- Medicines and Healthcare products Regulatory Agency
- 18 May 2017
- 18 May 2017
- Alert type:
- Medical device alert
- Medical specialty:
- Anaesthetics, Cardiology, Care home staff, Cosmetic surgery, Critical care Dentistry, General practice, General surgery, Haematology and oncology, Infection prevention, Obstetrics and gynaecology, Ophthalmology, Orthopaedics, Paediatrics, Pathology, Pharmacy, Physiotherapy and occupational therapy, Radiology, Renal medicine, Theatre practitioners, Urology, and Vascular and cardiac surgery
Manufactured by Physio-Control – risk of unexpected device shutdown due to an intermittent connection between the battery and device contacts.
- Identify all LIFEPAK 1000 defibrillators in your possession.
- Ensure that all those responsible for the AED follow the instructions in the manufacturer’s Field Safety Notice (FSN).
- If you have already acted on this FSN, no further action is required.
All staff responsible for the use, storage, maintenance and purchase of these devices.
Deadlines for actions
Actions underway: 5 June 2017
Actions complete: 19 June 2017
NOTE: These deadlines are for systems to be in place to take actions and not for completion of the manufacturer’s corrective action. These deadlines are only for users registered with the Central Alerting System.
The LIFEPAK 1000 defibrillator can be found in hospitals and in public places. The manufacturer’s logo on the front cover may vary, displaying ‘Medtronic’ or ‘Physio-Control’.
Physio-Control Operations, Netherlands
Telephone: 0808 258 0094
If you are responsible for cascading these alerts in your organisation, these are our suggested distribution lists.
Trusts (NHS boards in Scotland)
CAS and SABS (NI) liaison officers for onward distribution to all relevant staff including:
- All departments
- All staff
- All wards
- Ambulance services directors
- Biomedical engineering staff
- Biomedical science departments
- Cardiology, directors of
- Chief pharmacists
- Clinical governance leads
- EBME departments
- Equipment stores
- Equipment libraries and stores
- Health and safety managers
- In-house maintenance staff
- Maintenance staff
- Medical directors
- Medical libraries
- Medical physics departments
- NHS walk-in centres
- Patient transport managers
- Purchasing managers
- Resuscitation officers and trainers
- Risk managers
- School nurses
- Supplies managers
- Walk-in centres
Public Health England
Directors for onward distribution to:
- Heads of department
- Heads of health, safety and quality
- Risk manager
- Safety officers
NHS England area teams
CAS liaison officers for onward distribution to all relevant staff including:
- General dental practitioners
- General practitioners
- General practice managers
- General practice nurses
Liaison officers for onward distribution to all relevant staff including:
- Care at home staff
- Care management team managers
- Children’s disability services
- Community care staff
- Day centres (older people, learning disabilities, mental health, physical disabilities, respite care, autistic services)
- Disability equipment stores
- Education departments for equipment held in schools
- Equipment stores
- Equipment supplies managers
- In-house residential care homes
- Loan store managers
- Loaned equipment store managers
Establishments registered with the Care Quality Commission (CQC) (England only)
- Care homes providing nursing care (adults)
- Care homes providing personal care (adults)
- Domiciliary care providers
- Further education colleges registered as care homes
- Hospitals in the independent sector
- Independent treatment centres
- Private medical practitioners
Establishments registered with OFSTED
- Children’s services
- Educational establishments with beds for children
- Residential special schools
Please note: CQC and OFSTED do not distribute these alerts. Independent healthcare providers and social care providers can sign up to receive MDAs directly from the Department of Health’s Central Alerting System (CAS) by sending an email to: email@example.com and requesting this facility.
Send enquiries about this notice to MHRA, quoting reference number MDA/2017/013 or 2017/001/019/291/001.
Paul Sandhu, MHRA
Tel: 020 3080 7266 Email: firstname.lastname@example.org
Mark Grumbridge, MHRA
Tel: 020 3080 7128 Email: email@example.com
Reporting adverse incidents in England
Alerts in Northern Ireland are distributed via the NI SABS system.
Enquiries and adverse incident reports in Northern Ireland should be addressed to:
Northern Ireland Adverse Incident Centre, CMO Group,
Department of Health, Social Services and Public Safety
Tel: 028 9052 3868
Fax: 028 9052 3900
Please report directly to NIAIC using the forms on our website.
Enquiries and adverse incident reports in Scotland should be addressed to:
Incident Reporting and Investigation Centre,
Health Facilities Scotland,
NHS National Services Scotland
Tel: 0131 275 7575
Fax: 0131 314 0722
Reporting adverse incidents in Scotland
NHS Boards and Local Authorities in Scotland – report to Health Facilities Scotland.
Contractors such as private hospitals carrying out NHS work and private care homes that accept social work funded clients – report to Health Facilities Scotland.
Enquiries in Wales should be addressed to:
Healthcare Quality Division,
Tel: 02920 823 624 / 02920 825 510
Reporting adverse incidents in Wales
Published: 18 May 2017
Issued: 18 May 2017
Alert type: Medical device alert
Medical specialty: Anaesthetics Cardiology Care home staff Cosmetic surgery Critical care Dentistry General practice General surgery Haematology and oncology Infection prevention Obstetrics and gynaecology Ophthalmology Orthopaedics Paediatrics Pathology Pharmacy Physiotherapy and occupational therapy Radiology Renal medicine Theatre practitioners Urology Vascular and cardiac surgery