Guidance

Defence recovery and personnel recovery centres

Services and facilities providing treatment and support for wounded, sick and injured service personnel.

The Defence Recovery Capability

The Defence Recovery Capability is a Ministry of Defence led initiative and managed in partnership with Help for Heroes and The Royal British Legion. It is designed to ensure wounded, injured and sick service personnel receive co-ordinated support.

Recovery activity under the Defence Recovery Capability ensures that wounded, injured and sick personnel have access to all the key services and resources needed to help them either return to duty or make a smooth transition to an appropriately skilled civilian life. This care is delivered across the defence community by the combined efforts of the Services and the Service charities responding to carefully tailored individual recovery plans setting out a recovery pathway.

Individual Recovery Plan

Each person who comes under the Defence Recovery Capability will get a tailored Individual Recovery Plan (IRP) which enables them to focus on their outcome, either their return to duty or transition to civilian life. It integrates all aspects of recovery including medical care, welfare, housing, education, reskilling, work placements, employment issues and opportunities.

Personnel Recovery Units

If an individual’s case is particularly complex or recovery is likely to take more than 56 days, they could be transferred to a Personnel Recovery Unit (PRU). A PRU will ensure they receive a consistent and high quality command and care provision that will deliver the right outcome for the individual and the MOD, however long that takes.

There are 11 PRUs spread across the Regional Brigades, London and in Germany. Once transferred to a PRU, personnel are allocated a Personnel Recovery Officer (PRO) who will be is their military point of contact. The PRO will provide support throughout the period of recovery whilst in service, including regular home visits.

Personnel Recovery Centres

The Personnel Recovery Centres (PRCs) offer a residential capacity to those wounded, injured and sick personnel from across the armed forces undergoing recovery as well as providing facilities for day attendees; they are not hospitals, rehabilitation or physiotherapy centres. Individuals assigned to a recovery centre must be self-medicating and independently mobile.

The centres are in major garrisons in the UK and Sennelager, Germany and are able to take advantage of the full range of welfare, medical, rehabilitation, education and resettlement facilities.

The Personnel Recovery Centres are open to serving wounded, injured and sick personnel of the Armed Forces and veterans on a case by case priority basis. The centres have been designed to:

  • create a conducive military environment where wounded, injured and sick personnel can recover
  • facilitate and conduct recovery courses and activities in support of individual recovery plans
  • offer a secure base for wounded, injured and sick personnel throughout the duration of their recovery
  • act as a launch point for other recovery activities such as Battle Back activities, Graduated Return to Work programmes, work placements and mandatory army training tests

Personnel Recovery Centre locations

PRC’s are located in:

  • Edinburgh: Edinburgh House, opened August 2009; it provides residential accommodation for up to 12 personnel and 15 day attendees

  • Colchester: Chavasse VC House, officially opened May 2012; it provides residential accommodation for up to 29 personnel and 30 day attendees

  • Tidworth: Tedworth House, opened July 2011; it provides residential accommodation for up to 54 personnel and 30 day attendees

  • Catterick: Phoenix House; it provides residential accommodation for up to 50 personnel and a further 30 day attendees

  • Germany: Brydon House, opened February 2012; it provides residential accommodation for up to 9 personnel and a further 15 day attendees

  • Battle Back Centre (Lilleshall): The Defence Adaptive Sports and Adventurous Training Centre, opened in October 2011; it provides residential accommodation for up to 24 personnel

In addition, the Royal Navy operate Hasler Company, based in HMS Drake at Plymouth, which is effectively a Royal Navy Personnel Recovery Centre for use by all three Services; expansion of the facilities at HMS Drake is being supported by Help for Heroes.

Edinburgh House PRC, Edinburgh

Edinburgh House is a British Army led personnel recovery centre, operated by The Royal British Legion (and in partnership with Erskine, a veterans’ charity).

It opened in August 2009. Erskine entered into partnership with the British Army and Help for Heroes to host the first Personnel Recovery Centre in the state of the art expansion at the Erskine Home Edinburgh.

From 1 January 2011 this capability was provided in partnership between Erskine and The Royal British Legion.

Edinburgh House operating costs were funded by Help for Heroes for the first 17 months but since January 2011 have been funded by The Royal British Legion.

Facilities include office areas, en suite accommodation, a gym area, a computer suite, classrooms, dining hall and recreational areas.

Edinburgh House was the first personnel recovery centre to open in August 2009.

Tedworth House PRC, Tidworth

Tedworth House is a stately home on the edge of the garrison town of Tidworth. MOD has owned it since 1897 when it was acquired along with the training area of Salisbury Plain. In 2011 it was leased to Help for Heroes. Extensive restoration work began immediately and it now provides residential accommodation for up to 56 people and has the capacity for a further 30 day attendees.

Tedworth House operating costs are funded by Help for Heroes with a significant contribution from their principal partner The Royal British Legion. Help for Heroes has committed to fund and lead the delivery of the project.

Its facilities include the creation of accommodation wings, the Phoenix Centre, a state of the art sports complex including a Swimex and Skiplex, a wellbeing therapy centre and social areas. Facilities and services are also open to veterans on a needs basis

Tedworth House will also have a support hub offering a ‘one stop shop’ of advice and support for residents, veterans and their families with access to the expertise of welfare agencies, service charities and organisations including guidance on money, health, housing and social issues.

Chavasse VC House PRC

Chavasse VC House is a British Army led Personnel Recovery Centre delivered by Help for Heroes. Operating Costs are funded by Help for Heroes, with a significant contribution from their principal partner, The Royal British Legion.

Chavasse VC House has residential accommodation for up to 29 personnel and a further 30 day attendees. Facilities and services are also open to veterans on a needs basis. These include accommodation, classrooms, state of the art fitness centre, family rooms and social areas.

There will also be a support hub offering a ‘one stop shop’ of advice and support for residents, veterans and their families with access to the expertise of welfare agencies, service charities and organisations including guidance on money, health, housing and social issues.

Chavasse VC House is named after Capt Noel Chavasse VC and Bar, MC, who was a medical officer who died in World War 1. He is one of only three people to be awarded the VC twice.

Phoenix House, PRC Catterick

Phoenix House, Catterick, is a new build personnel recovery centre within Catterick Garrison. It opened in early 2013 with 46 bedrooms and four family rooms.

Phoenix House is funded by Help for Heroes with a significant contribution from their partner The Royal British Legion and the MOD.

Help for Heroes runs the centre, providing the day to day services needed, including front of house, facilities management, catering, and operational management. Phoenix House also provides a Support Hub, a collection of welfare agencies and other services charities giving a ‘one stop shop’ of advice and support for serving personnel and their families.

The British Army provide the staff required to command and care for resident serving personnel and to deliver the key recovery activities.

Brydon House, PRC Germany

Brydon House is established in Normandy Barracks, Sennelager, Germany from within existing Garrison facilities. It is a British Army led Personnel Recovery Centre, delivered by The Royal British Legion

Brydon House offers provision of welfare support, career management and resettlement for those in transition and wishing to settle in Germany or the UK.

Brydon House is named after William Brydon CB who was an assistant surgeon in the British East India Company Army during the First Anglo-afghan War and famous for being the only member of an army of 4,500 men to reach safety at the end of the retreat from Kabul.

Battle Back Centre, Lilleshall

In support of the Battle Back programme, the Battle Back Centre has been established by The Royal British Legion at the National Sports’ Centre, Lilleshall. It will provide a residential capacity for up to 24 residential personnel. The Legion is funding and leading the creation and operation of the Centre with support from Help for Heroes.

The Centre is hosted at Lilleshall by Sport England in the Eaton, Colson, Altham House complex. Leeds Metropolitan University provides coaching expertise and independent evaluation of activities.

The Battle Back Centre, Lilleshall creates a dynamic and enjoyable learning environment that promotes success at the personal, interpersonal and organisational levels. Participants in the programmes will increase their self confidence, gain motivation, improve their ability to deal with stress and develop a positive mental attitude. They will learn to focus on what they can do not on what they cannot.

The Battle Back Centre exists to help armed forces personnel who are wounded, injured or sick to achieve their best possible recovery and either return to Service duty or make a smooth transition to civilian life. The Centre will achieve this through the provision of high quality, people centred, adaptive sport and adventurous training activities that are relevant to each individual’s recovery plan as well as being safe, enjoyable, benchmarked against international standards, independently evaluated and delivered by committed world class coaching staff.

The British Army are providing the staff required to command and care for serving personnel whilst at the Battle Back Centre

Hasler Company, PRC Plymouth

The Naval Service Recovery Pathway capability includes individual Recovery Cells in Portsmouth, Plymouth and Faslane Naval Bases, Career Management Cells in Naval Air Stations at Yeovilton and Culdrose and Recovery Troops in 40, 42 and 45 Royal Marines Commando Units.

Hasler Company, part of the Naval Service Recovery Pathway, is based in HMS Drake, Plymouth, also provides additional facilities, command, management and administrative support specifically for those wounded, injured and sick personnel across the armed forces with complex long term injuries and illnesses, and was established in HMS Drake in 2009.

Naval Service Recovery Centre incorporates the Parker VC and Endeavour facilities. Parker VC is a 60 cabin and 6 Family room accommodation block situated in HMS Drake.

Complementing Parker VC, Endeavour has facilities to support recovery and rehabilitation. These include a 25 metre liftable floor swimming pool, a 12.5 metre hydrotherapy pool, a 25 metre sprung floor gymnasium including a full suite of cardiovascular equipment, a physiotherapy suite with 8 purpose designed clinical treatment rooms .There is also be a large social space with café facilities, IT connectivity and providing a relaxing atmosphere.

Help for Heroes funded the build of Parker VC and endeavour. Operating Costs of both are funded by the MOD and Help for Heroes.

Recovery Career Services

The Recovery Career Services was launched as part of the Defence Recovery Capability in May 2013. With significant and ongoing investment from the MOD and Charity Partners, the Recovery Career Services will ensure wounded injured and sick personnel are given every opportunity of competing in the civilian employment market

The Recovery Career Services is a vocational, needs-based service, offering the greatest levels of support to those who face the most significant barriers to employment given their medical condition

The Recovery Career Services is intrinsically linked with the Career Transition Partnership (CTP), the MOD provider of resettlement services

The Recovery Career Services is accessed by wounded, injured and sick individuals, those supporting them in their recovery journey and our partners via the Recovery Career Services Portal at https://www.recoverycareerservices.org.uk

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