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FOI release

FOI243 response – Total DROs 2009 to 2025

Updated 8 June 2026
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Competent Authority Name 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020 2021 2022 2023 2024 2025 2026 Grand Total
AdviceUK 85 885 842 816 785 998 1003 1444 1190 1397 1523 925 903 927 904 1231 115 15973
Angel Advance Limited 0 0 0 0 0 0 0 0 0 1 25 36 85 62 22 0 0 231
Baines & Ernst 577 481 444 345 214 226 180 42 0 0 0 0 0 0 0 0 0 2509
Benesse Advice Ltd 0 0 142 207 115 94 90 295 291 351 422 211 920 2331 14002 21855 1841 43167
Christians Against Poverty 0 20 397 641 899 1143 1401 1275 1448 1233 1100 1065 895 1101 1445 1523 98 15684
Community Money Advice 0 0 0 0 0 0 0 41 491 828 1069 737 1036 1326 1555 1842 118 9043
Debt Release Direct Limited 0 0 0 42 99 109 86 49 0 0 0 0 0 0 0 0 0 385
Insolvency Practitioners Association 0 0 0 2 172 228 98 0 0 0 0 0 0 0 0 0 0 500
Moneyplus 0 0 0 0 0 0 0 0 0 0 0 0 0 1 53 284 33 371
National Association of Citizens Advice Bureau 8022 16231 18318 19127 15175 13298 11916 13836 12859 13520 13495 8915 7371 7493 8764 13374 1098 202812
National Debt Line 505 1303 1304 1230 1308 963 645 682 844 729 596 401 332 307 234 374 33 11790
Payplan Partnership Limited 210 233 453 328 252 377 393 454 491 384 403 324 662 950 235 174 18 6341
Shelter 4 64 112 173 75 30 30 27 29 57 53 23 17 29 20 44 2 789
StepChange Debt Charity 990 2204 2449 3217 4372 5744 5010 4468 4378 6278 5991 6094 6464 7880 2564 0 0 68103
The Institute of Money Advisers 1347 3451 4154 4659 3771 3082 3007 3282 2611 2572 2426 1521 1278 1523 1542 2072 123 42421
Grand Total 11740 24872 28615 30787 27237 26292 23859 25895 24632 27350 27103 20252 19963 23930 31340 42773 3479 420119