Business tax – guidance

Collective Investment Schemes Centre: contacts

The centralised postal address for the Collective Investment Schemes Centre (CISC) and other contact details.

Collective Investment Schemes Centre (CISC)

The Collective Investment Schemes Centre (CISC) deals with all operational issues on behalf of HM Revenue and Customs (HMRC) and should generally be treated as first point of contact within HMRC in relation to the following types of entity:

The postal address is

Local Compliance
Mid-size Business S0836
PO Box 3900
GLASGOW
G70 6AA

Please note - courier services should continue to deliver to:

3rd floor
Concept House
5 Young Street
Sheffield
S1 4LB

Telephone: 03000 536 118 (Admin Team) for use by CISC customers only

Fax: 03000 536 169

You can contact the team by email, but before CISC can engage with you by email, the team require your specific written authority to do so and to acknowledge that you understand and accept the inherent risks involved.

Email: cisc.sheffield@hmrc.gsi.gov.uk (Admin Team)

Name and email address Tel Area
Eric McLennan 03000 536 086 Technical issues on Offshore Funds (Monday to Tuesday only)
Andrew Marshall 03000 536 089 Tax Elected Funds, Property Authorised Investment Funds, Technical issues on Offshore Funds
Paul Tucker 03000 535 968 Technical issues on Offshore Funds (Monday to Thursday)
Sandra Whyman 03000 536 091 Procedural issues on Offshore Funds, Unauthorised Unit Trusts and Pension Fund Pooling Schemes, Vouchers and Consolidated tax vouchers
Liz Foster 03000 536 090 Procedural issues on Offshore Funds, Unauthorised Unit Trusts and Pension Fund Pooling Schemes, Vouchers and Consolidated tax vouchers
Carl Gregory 03000 536 049 Procedural issues on Unauthorised Unit Trusts
Martyn Berridge 03000 536 092 Technical issues on Unauthorised Unit Trusts and Pension Fund Pooling Schemes
Julie Norton 03000 536 095 Technical issues on Authorised Investment Funds (AIFs), Investment Trust Companies, Genuine Diversity of Ownership and Equivalence
Andy Nutbrown 03000 536 094 Technical issues on AIFs, Investment Trust Companies, Genuine Diversity of Ownership and Equivalence
Chris Swann 03000 536 047 Procedural issues on AIFs
Oliver Paynter 03000 536 093 Technical issues on Unauthorised Unit Trusts European Economic Interest Groupings

Contact details for Authorised Investment Funds

The address is as follows:

Local Compliance
Mid-size Business S0836
PO Box 3900
GLASGOW
G70 6AA

Please note - courier services should continue to deliver to:

3rd floor
Concept House
5 Young Street
Sheffield
S1 4LB

Telephone: 03000 536 118 (Admin Team) for use by CISC customers only

Fax: 03000 536 169

Email: Group mailbox

To be used when submitting requests for new funds and Certificates of Residence and for all general queries for Authorised Investment Funds cases only.

For further contact details please see the table above.