Pasta Evangelists: consumer protection enforcement case

The Competition and Markets Authority (CMA) is investigating Pasta Evangelists Limited’s (‘Pasta Evangelists’) compliance with the law on unfair commercial practices under the Digital Markets, Competition and Consumers Act 2024 (DMCC Act) in relation to obtaining consumer reviews.

Case timetable

Date Action
March 2026 to September 2026 Initial investigation: information and evidence gathering (next case update September 2026)
26 March 2026 Investigation opened

Case opening

26 March 2026: The CMA has opened an investigation into Pasta Evangelists’ compliance with consumer protection law. 

The CMA is investigating whether customers were offered discounts on future orders in exchange for leaving 5-star reviews on delivery apps, without this being disclosed – meaning people may not have known how reliable or representative those ratings were.

The CMA will now engage with Pasta Evangelists and gather evidence to consider whether the CMA thinks Pasta Evangelists has infringed consumer protection law.  

At this initial stage, it should not be assumed that Pasta Evangelists has infringed consumer protection law and no finding has been made.

Contacts

  • onlinereviews@cma.gov.uk

  • Laila Benfaida, Assistant Director

  • Jon Riley, Director 

  • Hayley Fletcher, Senior Responsible Officer

Personal information 

Your name and contact details are your personal data. The CMA may collect, use and share personal data for its consumer protection investigation under Part 3 of the Digital Markets, Competition and Consumers Act 2024. This includes processing personal data for the purposes of the UK General Data Protection Regulation and Data Protection Act 2018.

For more information about how the CMA handles personal information, please see our personal information charter.

Updates to this page

Published 27 March 2026