Citizens Advice consumer service

Advice on consumer issues, your energy supply and postal service.

England, Wales and Scotland
Telephone: 03454 04 05 06
Welsh language: 03454 04 05 05
Monday to Friday, 9am to 5pm

Northern Ireland - Consumerline (run by Trading Standards)
0300 123 6262
Monday to Friday, 9am to 5pm

Find out about call charges.

The Citizens Advice consumer service can tell you what your rights are and offer advice about how to make a complaint.

If you’re in Northern Ireland, you can still call the Citizens Advice number to talk about your postal service.