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Make child maintenance deductions from an employee's pay

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When you must contact the Child Maintenance Service

You must contact the Child Maintenance Service within 10 days if:

  • you’re asked to set up a deduction from earnings order (DEO) for someone who does not work for you
  • there’s a problem setting up an employee’s DEO
  • your employee leaves your employment
  • your business stops trading

How to contact the Child Maintenance Service

You can either:

Child Maintenance Service Employer Payment Team
2012scheme.employerservice@dwp.gov.uk
Telephone: 0800 232 1961
Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 232 1961
Monday to Friday, 8am to 5pm
Find out about call charges

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