Check, change or cancel your instructor theory test

Check, change or cancel your:

  • approved driving instructor (ADI) part 1 test
  • Driver and Vehicle Standards Agency (DVSA) enhanced rider scheme trainer theory test

You must give at least 3 full working days’ notice to change your test or you’ll have to pay again. Monday to Saturday count as working days but Sundays and public holidays do not.

There’s a different process to check, change or cancel your instructor theory test in Northern Ireland.

If you change or cancel your test at short notice

If you change your test within 3 full working days of the test date, you’ll have to pay again.

If you cancel within 3 full working days of the test date, you’ll lose the original fee.

Get a refund after you’ve changed or cancelled your test

You can get a refund if you have:

  • an illness or injury that means you cannot take your test
  • suffered a bereavement
  • to take an exam at a school or college
  • had your driving licence stolen

Email DVSA with the subject title ‘Unavoidable short notice cancellation’.

Attach proof of the reason you’ve had to change or cancel. This can be:

As well as attaching the proof, you’ll need to include your full name (as it appears on your driving licence), address, postcode and date of birth in your email.

You must also include either:

  • your driving licence number
  • your test reference number

DVSA customer services
theorycustomerservices@dvsa.gov.uk

DVSA will tell you when you’ve been refunded the fee.

Check, change or cancel a test online

You will need your driving licence number.

Start now

What you need to know

If you need help booking your theory test, contact DVSA

DVSA theory test enquiries
theorycustomerservices@dvsa.gov.uk
Telephone: 0300 200 1122
Monday to Friday, 8am to 4pm
Find out about call charges

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