Bringing your pet dog, cat or ferret to Great Britain
Help and support
Contact the Pet Travel helpline if you need more information about pet travel.
Pet Travel helpline  
pettravel@apha.gov.uk 
Telephone: 03000 200 301   
Monday to Friday, 8:30am to 5pm  
Closed on bank holidays  
Find out about call charges
Make a complaint
Contact the Animal and Plant Health Agency to make a complaint.
Report an illegally imported pet
Contact your local Trading Standards Office if you think that an animal has been imported illegally.
In London contact the City of London Animal Health and Welfare Team.
City of London Animal Health and Welfare Team  
Telephone: 020 8745 7894 
Find out about call charges