4. How to claim

Download a Bereavement Benefits pack (form BB1) or order it over the phone from your local Jobcentre Plus. The pack has help notes on how to fill in the claim form.

Take the completed form to your local Jobcentre Plus or send it to:

Dover Benefit Centre
Post Handling Site B
WV99 1LA

Claims can only be backdated 3 months and are dated when the office gets them.

Apply by phone

Contact the Bereavement Service to make a claim by phone.

Bereavement Service helpline

Telephone: 0345 606 0265
Welsh language: 0345 606 0275

Textphone: 0345 606 0285
Welsh language: 0345 606 0295

Monday to Friday, 8am to 6pm

Find out about call charges