Bereavement Allowance (previously Widow's Pension)

3. How to claim

You can apply using a form or by phone.

Apply using a form

Download a Bereavement Benefits pack (form BB1) or order it over the phone from your local Jobcentre Plus.

The pack has notes to help you fill in the claim form.

Take the completed form to your local Jobcentre Plus or send it to:

Dover Benefit Centre
Post Handling Site B
Wolverhampton
WV99 1LA

Alternative formats

Call the Bereavement Service helpline to ask for alternative formats, such as braille, large print or audio CD.

Claims can only be backdated 3 months and are dated when the office gets them.

Apply by phone

Call the Bereavement Service helpline.

Bereavement Service helpline
Telephone: 0800 731 0469
Welsh language: 0800 731 0453

Textphone: 0800 731 0464
Welsh language: 0800 731 0456

Monday to Friday, 8am to 6pm
Find out about call charges

If you disagree with a decision

You can challenge a decision about your claim. This is called asking for ‘mandatory reconsideration’.