Outstanding Homecare Providers Network Ltd

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We Outstanding Homecare Providers Network Ltd will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:

  • no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
  • and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.

Section 2: Demonstrating our commitment

2.1 Outstanding Homecare Providers Network Ltd recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:

  • Armed Forces Friendly
  • UK Service Veterans And Leavers
  • UK Service Spouses And Partners
  • Flexible Leave For Spouses
  • UK Reservists
  • UK Cadets
  • Armed Forces Day
  • Reserve Forces Day
  • Discounts
  • Armed Forces Charities
  • UK Wounded, Injured And Sick

We also pledge the following:

  • Outstanding Homecare Providers Network Ltd trading as OHPN is an independent veteran-led mentorship, quality improvement and consultancy organisation supporting homecare providers across England.

  • Through our Armed Forces Covenant commitment, we aim to ensure that members of the Armed Forces Community are treated fairly, supported appropriately, and not disadvantaged when engaging with our organisation.

  • We will publicly promote the Armed Forces Covenant through our website and relevant organisational communications.

  • We will highlight our commitment within recruitment materials and stakeholder communications where appropriate.

  • We will actively recognise Armed Forces Week and Remembrance activities through internal communications and social media channels.

  • We recognise the transferable skills, leadership, discipline and resilience that members of the Armed Forces Community bring to civilian employment.

  • Veterans who meet the essential criteria for a vacancy will be guaranteed an interview.

  • We will ensure our recruitment processes are inclusive and free from disadvantage related to military service.

  • As a mentorship and consultancy organisation within the health and social care sector, we are uniquely positioned to support Armed Forces personnel transitioning into care leadership and business ownership.

  • Offering a free initial “Startup & Improvement Clarity Call” to eligible members of the Armed Forces Community seeking support with:

o CQC registration o Service improvement o Governance and compliance development o Health and social care business startup o Providing structured guidance and signposting on: o Company formation fundamentals o Understanding the CQC registration journey o Early-stage governance, risk and quality frameworks o Leadership preparation within regulated care

  • Monitoring uptake of veteran advisory sessions annually to review impact and accessibility.

  • All advisory support is provided as general mentorship guidance and does not constitute legal or financial advice.

  • We will ensure our mentors and advisors undertake Armed Forces awareness training to under-stand the transition challenges, trauma-informed considerations, and service-related health impacts affecting veterans and families.

  • Where we support homecare providers, we will encourage fair, equitable and culturally competent support for veterans and military families within their services.

  • No member of the Armed Forces Community will face disadvantage when accessing our mentor-ship or consultancy services compared to other clients.

  • In circumstances where special consideration is appropriate, particularly for injured personnel or bereaved families, we will consider reasonable adjustments in line with our organisational capacity. Governance, Accountability & Review

  • The Managing Director serves as the Armed Forces Covenant Lead for OHPN.

  • Our commitments will be reviewed annually to assess relevance, uptake, and impact.

  • Progress against our commitments will be reported internally and reflected within our organisational communications where appropriate.

  • We intend to apply for the Employer Recognition Scheme (ERS) Bronze Award within 12 months of signing the Covenant.

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.

Updates to this page

Published 13 April 2026