MATRIX Business IT Limited

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We MATRIX Business IT Limited will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:

  • no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
  • and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.

Section 2: Demonstrating our commitment

2.1 MATRIX Business IT Limited recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:

  • Armed Forces Friendly
  • UK Service Veterans And Leavers
  • UK Service Spouses And Partners
  • Flexible Leave For Spouses
  • UK Reservists
  • UK Cadets
  • Armed Forces Day
  • Reserve Forces Day
  • Discounts
  • Armed Forces Charities

We also pledge the following:

Health and healthcare: the Company will promote Armed Forces Community health awareness, including the following. + Dedicated Healthcare services. to promote facilities such as Op COURAGE, Op RESTORE and op COMMUNITY services. Veteran Aware and Veteran Friendly. to raise awareness of NHS Hospital Trusts acknowledged as Veteran Aware and GP Practices registered as Veteran Friendly. Community Wellbeing. to develop, provide and support our own programme of community activities that supports Reservist, Veteran and Cadet engagement. Advocacy and Representation: to be an active partner in advocating and supporting the Armed Forces Covenant and the Employers Recognition Scheme. To support the values of the Armed Forces Covenant Duty, which aims to increase awareness of service life in the Armed Forces community, among organisations that provide services in healthcare, education, and housing. National Events: supporting Armed Forces Day, Reserves Day, the Poppy Appeal Day and Remembrance activities. We will demonstrate commitment by honouring the Cenotaph Remembrance Parade and local Armed Forces Commemorations on Remembrance Sunday. Armed Forces Charities: supporting Armed Forces and Veteran local charities with fundraising and supporting employees who volunteer to assist. Promoting Diversity, Inclusion and Equality: as a respected equal opportunities Company we are committed to diversity, inclusion, and equality as core values for our business. Promote and support the Armed Forces ‘A Force for Good’, the Defence diversity and inclusion strategy. Promoting Education: to be an advocate for access to education and training as core virtues of our business philosophy. Promote the wellbeing of Service children, recognising the experiences and challenges they may face. Promote training and both further and higher education opportunities for Service Leavers, ex-Service personnel, and their families.

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.

Updates to this page

Published 10 November 2025