JA Security & Services Ltd

We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.

The Armed Forces Covenant

An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families

The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.

Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.

This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.

Section 1: Principles of the Armed Forces Corporate Covenant

1.1 We JA Security & Services Ltd will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:

  • no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
  • and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.

Section 2: Demonstrating our commitment

2.1 JA Security & Services Ltd recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:

  • Armed Forces Friendly
  • UK Service Veterans And Leavers
  • UK Service Spouses And Partners
  • Flexible Leave For Spouses
  • UK Reservists
  • UK Cadets
  • Armed Forces Day
  • Reserve Forces Day
  • Discounts
  • Armed Forces Charities
  • UK Wounded, Injured And Sick

We also pledge the following:

  • Highlighting our Armed Forces Covenant pledge during induction and staff briefings.

  • Encouraging a supportive culture for colleagues with military connections.

  • We also ensure that our commitment is visible in our branding and public relations activity, reinforcing our dedication to fair treatment, opportunity, and respect for those who serve or have served.

  • Through ongoing promotion and engagement, we aim to contribute positively to the wider Armed Forces community and uphold the principles of the Covenant in both spirit and practice.

  • We actively ensure that military skills, experience, and qualifications are appropriately recognised and fairly assessed within our recruitment and selection processes. This includes:

• Training recruiting managers to understand military roles and terminology

• Mapping military qualifications and experience against civilian job requirements

• Valuing leadership, operational planning, risk assessment, and security-related experience gained during Service

• Guaranteeing interviews where appropriate for veterans who meet the essential criteria

  • Advertising suitable vacancies through CTP and Forces-friendly employment platforms

  • Participating in Forces employment fairs and networking events where possible

  • We are committed to creating an inclusive working environment where veterans feel valued, understood, and supported. We recognise that transition from military to civilian employment can present challenges, and we aim to provide a supportive culture that encourages professional development and career progression.

  • Through these actions, we demonstrate our ongoing commitment to the Armed Forces Covenant by helping veterans secure meaningful employment and continue making a positive contribution within the civilian workforce.

  • To strengthen this commitment, we will partner with the Forces Families Jobs (FFJ) Forum and advertise appropriate vacancies through their platform. This ensures our opportunities are visible and accessible to military families across the UK and overseas.

  • We aim to foster a supportive and inclusive working environment that recognises the pressures associated with military life and ensures that Service families are not disadvantaged in their civilian careers.

  • Through these measures, we demonstrate our commitment to the Armed Forces Covenant by helping Service spouses and partners build sustainable and rewarding employment pathways.

  • Our support includes: • Support during mobilisation – Providing clear policies and procedures to support employees who are mobilised, including maintaining communication, protecting employment rights, and facilitating a smooth return to work following deployment.

• Deployment flexibility – Offering flexibility and understanding around pre-deployment training and post-deployment reintegration.

• Manager awareness – Ensuring line managers understand Reserve commitments and the legal protections afforded to Reservists.

  • We recognise that Reserve service enhances personal development and strengthens organisational capability through the transfer of military-acquired skills such as leadership, crisis management, discipline, and resilience.

  • Through these commitments, we demonstrate our support for the Armed Forces Covenant and our dedication to creating a workplace culture that respects and values those who serve.

  • National Events: We are proud to recognise and actively support key national events that honour the service and sacrifice of the Armed Forces community. Through participation and promotion of these events, we demonstrate our respect, appreciation, and ongoing commitment to those who serve or have served.

  • We support and promote:

• The Poppy Appeal – Supporting the Royal British Legion’s Poppy Appeal through internal promotion, encouraging voluntary participation and fundraising where appropriate.

• Remembrance activities – Observing Remembrance Day and Remembrance Sunday, including participation in moments of silence and local commemorative events where possible.

  • We encourage staff engagement in these events and promote awareness through internal communications, social media, and external engagement. Where operationally feasible, we support employees who wish to attend local commemorative events. By recognising these important national occasions, we reinforce our commitment to the Armed Forces Covenant and demonstrate our respect for the dedication, courage, and sacrifice of the Armed Forces community.

  • As part of this commitment, we provide access to our employee discount scheme, which includes hundreds of promotions and offers across a wide range of retailers and services, including:

• Cinema tickets • Restaurants and dining • Holidays and travel • Retail shopping and online stores • Leisure activities and attractions • Health and wellbeing services

  • We promote the availability of these benefits through our internal communications and external messaging, ensuring that eligible individuals are aware of and able to access the support available.

  • Through this commercial support, we further demonstrate our commitment to the Armed Forces Covenant by providing practical, ongoing recognition of those who serve or have served.

2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.

Updates to this page

Published 10 April 2026