Heathfield Care Homes Ltd
We, the undersigned, commit to honour the Armed Forces Covenant and support the Armed Forces Community. We recognise the value Serving Personnel, both Regular and Reservists, Veterans and military families contribute to our business and our country.
The Armed Forces Covenant
An enduring covenant between the people of the United Kingdom, Her Majesty’s Government and all those who serve or have served in the Armed Forces of the Crown and their families
The first duty of Government is the defence of the realm. Our Armed Forces fulfil that responsibility on behalf of the Government, sacrificing some civilian freedoms, facing danger and, sometimes, suffering serious injury or death as a result of their duty. Families also play a vital role in supporting the operational effectiveness of our Armed Forces. In return, the whole nation has a moral obligation to the members of the Naval Service, the Army and the Royal Air Force, together with their families. They deserve our respect and support, and fair treatment.
Those who serve in the Armed Forces, whether Regular or Reserve, those who have served in the past, and their families, should face no disadvantage compared to other citizens in the provision of public and commercial services. Special consideration is appropriate in some cases, especially for those who have given most such as the injured and the bereaved.
This obligation involves the whole of society: it includes voluntary and charitable bodies, private organisations, and the actions of individuals in supporting the Armed Forces. Recognising those who have performed military duty unites the country and demonstrates the value of their contribution. This has no greater expression than in upholding this Covenant.
Section 1: Principles of the Armed Forces Corporate Covenant
1.1 We Heathfield Care Homes Ltd will endeavour in our business dealings to uphold the key principles of the Armed Forces Covenant, which are:
- no member of the Armed Forces Community should face disadvantage in the provision of public and commercial services compared to any other citizen;
- and in some circumstances that special treatment may be appropriate especially for the injured or bereaved.
Section 2: Demonstrating our commitment
2.1 Heathfield Care Homes Ltd recognises the value serving personnel, reservists, veterans and military families bring to our business. We will seek to uphold the principles of the Armed Forces Covenant, by pledging to the following:
- Armed Forces Friendly
- UK Service Veterans And Leavers
- UK Service Spouses And Partners
- UK Reservists
- Armed Forces Day
We also pledge the following:
- We will identify any veterans or spouses prior to admission to Heathfield Care Homes Ltd and ensure this is clearly identified in their documentation and a poppy will be displayed on their door. We will ensure their GPs and healthcare services are notified of their veteran status, supporting access to appropriate military-specific health pathways/priority services where applicable.
-At Heathfield Care Homes Ltd we will encourage our staff to champion and support our Armed Forces residents service and life experiences, ensuring we capture and document what matters to them most. We will always seek to understand the experiences they might have endured during their service and deliver their care in the most holistic, person-centred way possible.
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Heathfield Care Homes Ltd welcome applications from veterans, reservists and members of the Armed Forces families. We will ensure that our staff understand that a person’s life experiences may affect their behaviours and daily lives in different ways and will continue to commit to ensuring a supportive and understanding environment for residents and staff.
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Heathfield Care Homes Ltd commits to maintaining open and effective communication and engagement with the Armed Forces community. We will continue to promote connections with our Armed Forces community to continue creating support networks, forums and events. We will use the Covenant and Employer Recognition Schemes Logos in our communications and marketing.
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Heathfield Care Homes Ltd will appoint an Armed Forces Champion to act as a focal point for organising and promoting support for the Armed Forces community, providing/promoting training such as e-learning on the Armed Forces community.
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Heathfield Care Homes Ltd will engage with local Armed Forces presence, for example local Royal Navy bases, British Army Units and Royal Air Force Stations. We will actively recognise military dates and events, such as Armed Forces Day, the Poppy Appeal and Remembrance activities to celebrate the contributions and sacrifices of those who have served.
2.2 We will publicise these commitments through our literature and/or on our website, setting out how we will seek to honour them and inviting feedback from the Service community and our customers on how we are doing.