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Find out how algorithmic tools are used in public organisations

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8 records
Region Great Britain
  • A telephone based virtual assistant which asks callers the reason for their call, uses speech recognition to understand the response and then either signposts them to relevant self serve options such as GOV.UK or routes thro…

  • A tool for identifying and tracking the activity associated with illegal gambling websites.

  • A Chatbot tool used by Contact Centre Webchat channel to automatically answer customers and collate relevant information for the Webchat advisor when required.

  • An algorithmic tool for calculating the amount to reduce a Green Deal loan by when a consumer complaint is upheld.

  • A tool that calls on a large language model to ask supplementary questions in the ONS's Transformed Labour Force Survey to better code Standard Industrial Code and Standard Occupational Code to survey responses.

  • An AI-powered summarisation feature that provides personalised funding information to business decision makers who are either starting a new business or looking to grow an existing business.

  • Redbox an internal Large Language Model tool for DBT staff to ask questions and upload documents to which aids and supports their work.

  • Commercial credit rating tool to predict business failure risk of companies that work with the Mining Remediation Authority.