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Find out how algorithmic tools are used in public organisations

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Phase Production
  • Online tests that are commonly used in recruitment as part of a sift to assess aptitude, potential and whether a person meets the requirements

  • The mortgage repayment calculator is a simple tool that lets customers estimate their monthly payments for both interest-only and repayment mortgages, and see how changes in interest rates would affect their payments.

  • The mortgage affordability calculator is a simple tool that lets customers estimate how much they can afford to borrow to buy a home.

  • A telephone based virtual assistant which asks callers the reason for their call, uses speech recognition to understand the response and then either signposts them to relevant self serve options such as GOV.UK or routes thro…

  • An Economic Capital simulation model used to calculate and analyse the risk for a UK Government portfolio of loans, guarantees and insurance products supporting UK exports.

  • Risk assessment of Universal Credit Advances for fraud prevention

  • A calculator to determine if a heat pump could be suitable financial and net zero option for your home as well as determining if you require planning permission or eligible for energy grants.

  • A tool that uses AI to improve the quality of trade mark applications by providing a pre-application search function.

  • This tool detects anomalous values within a trader's VAT Return history

  • A verification tool that uses an matching algorithm to match the users image with a trusted ID and ensures that they are present during the process.

  • A Chatbot tool used by Contact Centre Webchat channel to automatically answer customers and collate relevant information for the Webchat advisor when required.

  • An algorithmic tool for calculating the amount to reduce a Green Deal loan by when a consumer complaint is upheld.

  • Identity verification and right to work check for job applicants

  • A service that reads circa 25,000 scanned documents/letters received from citizens per day and flags people who may need urgent assistance as a result of a vulnerability; it also builds Management Information(MI) trends over…

  • A tool to analyse tidal data, calculate harmonic constants and generate astronomical tidal predictions at coastal locations in the UK and overseas.

  • Flagging messages from Universal Credit customers that may indicate a risk of harm.

  • This tool is used by the Child Maintenance Service to support caseworkers in the reduction of payment breakdowns of compliant cases in the Child Maintenance Collect and Pay service.

  • Mapping upland peat surface features for peat drainage and damage using deep learning and aerial imagery.

  • A voiceover AI that narrates scripts for the Standards and Testing Agency helpline and training videos.

  • KS2 Test Administration form rules for applications

  • Rules applied to the Reception Baseline Assessment which help prevent pupils from being presented with too many questions with which they are unlikely to be successful.

  • Themis is an Electronic Maritime Drift modelling system used to calculate predicted drift of leeway objects using deterministic and probabilistic modelling.

  • PolyAI delivers AI agents that respond to customer phone calls with lifelike voice interactions.

  • A bespoke Generative AI tool to support members of the government communications profession in their roles in tasks such as brainstorming, creating first draft content and reviewing work.

  • Splink is an open-source tool for probabilistic data linkage tool that enables fast, accurate and scalable linkage and deduplication of data that lacks unique IDs

  • Automatic evaluation of a student's advanced learner loan application to determine eligibility and entitlement.

  • A check to confirm whether patients who have signed a declaration to claim free prescriptions or dental treatment and have not been confirmed through Real Time Exemption Checking, are eligible to do so.

  • The model automates the process of assessing the quality of Key Work session case notes.

  • A tool to support manual processing of country of birth records, as a part of the invitation for TB testing for those from high-risk countries.

  • The model is a rule-based geospatial classification system that analyses Unique Property Reference Numbers, subsidy data, and commercial plans, applying sequential filtering algorithms and geospatial decision rules to determ…

  • The automated model is being used to support the valuation of 1.5m domestic properties for a Council Tax revaluation in Wales in 2028.

  • Commercial credit rating tool to predict business failure risk of companies that work with the Mining Remediation Authority.

  • Digital (virtual) assistant chat (chatbot) and human HMRC adviser webchat.

  • The organ allocation algorithms enable quick processing of data to ensure that every precious organ donated, has the best possible chance of being transplanted successfully by an effective, fair, and transparent means.

  • Hello Lamp Post is a community engagement platform that uses Artificial Intelligence to playfully communicate and consult with citizens.

  • A Q&A chatbot which allows HMT staff to search HMT documents from the knowledge base, reducing time to find, read and access information.

  • Suggests subject tags for Business Intelligence (BI), which is information that UK-based and international companies share with the department.

  • The Violence in Prisons Estimator helps prison staff to understand the violence risk of offenders in custody.

  • An algorithm to assess whether a UK premise is eligible for a Project Gigabit Voucher.

  • The virtual assistant is used by customers to retrieve answers to simple queries. Customers are generally education providers and members of the general public.

  • Models to help determine household eligibility for the Warm Home Discount Scheme (a one-off £150 discount on winter energy bills).

  • Produces forecasts for the Department of Education's expenditure on, and the repayments it expects to receive from, higher education and further education student loans in England.

  • Distinguishes randomised controlled trials from other types of study within research papers to help NICE staff narrow down the number of papers they need to read and review for evidence synthesis.

  • Takes a set of titles and abstracts of research papers manually screened by the user and learns from those decisions to rank the unscreened papers, assisting staff in identifying the more relevant papers faster.

  • Performs an automatic assessment of applications from applicants wishing to obtain contribution to cost funding for postgraduate study.

  • Calculates OfS funding allocations for higher education providers in England.

  • A chatbot used by customers of NS&I to obtain answers to product and service queries.

  • A model to detect policy violations, anomalies and possible fraud within expense and Government Procurement Card (GPC) claims.

  • Habitat mapping for the whole of England using satellite imagery, targeted field survey and machine learning.

  • The Met Office forecasting capacity leverages advanced technology, scientific expertise, and a global observation network to provide accurate and reliable weather and climate forecasts for public, commercial, and government …