AAIB investigation to Airbus A380-841, G-XLEI
Turbulence encounter over the Atlantic Ocean, south of Greenland, 6 December 2024
The aircraft was flying from Los Angeles to London at FL390. The route crossed an area of forecast turbulence south of Greenland, which the flight crew were monitoring using a live weather application on their tablet devices. The passenger seat belt signs were switched on, but a short period of turbulence caused two people in the cabin to fall and sustain serious lower leg injuries. Live weather app technology and ground-based medical advisory services assisted the flight crew’s decision making.
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Updates to this page
Published 8 January 2026