Public access to embassies, high commissions and consulates is by appointment only
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15 Nashashibi Street
Sheikh Jarrah
PO Box 19690
Jerusalem 97200
To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/home
Office hours
Monday to Thursday, 8am to 4pm, Friday 8am to 2pm (Local time)
2026 public holidays
Our offices will be closed for the following public holidays in 2026:
| Date | Public holiday |
|---|---|
| Thursday 1 January | New Year’s Day |
| Thursday 19 March | Eid Al Fitr* |
| Friday 20 March | Eid Al Fitr* |
| Friday 03 April | Good Friday (Western) |
| Monday 06 April | Easter Monday (Western) |
| Monday 13 April | Easter Monday (Eastern) |
| Monday 04 May | Early May Bank Holiday |
| Monday 25 May | lieu of Spring Bank Holiday |
| Wednesday 27 May | Eid Al-Adha* |
| Thursday 28 May | Eid Al-Adha* |
| Monday 31 August | Summer Bank Holiday |
| Monday 21 September | Yom Kippur |
| Thursday 24 December | Christmas Eve |
| Friday 25 December | Christmas Day |
| Monday 28 December | Boxing Day |
- Muslim holidays are subject to lunar observation and therefore subject to change at short notice.
Consular section
- some services require appointments. Read more information about the UK Mission, Jerusalem’s routine consular services
Disabled access
The Foreign, Commonwealth & Development Office and the UK Mission, Jerusalem are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes however, this is not possible due to security or other restrictions. In these situations we will endeavour to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled visitors, we have set out below details of disabled access at this UK Mission. We hope this information is helpful.
General physical access
- there are small steps that must be negotiated to enter the main pedestrian entrance. The Mission security staff are available to assist
- wheelchair access to the office is gained by using the mobile wheelchair ramp
- the public areas of the Consular Section, including the counter and interview room, are easily accessible to those in wheelchairs or with physical disabilities
- main inside entrance doors are fire doors and therefore heavy and not easy to use for those with mobility impairment
- the building and territory lighting of the Mission are good on all levels
- the Mission is fitted with emergency alarms and arrangements are in place for assisting disabled visitors in case of emergency/evacuation
- the Mission is not equipped with lifts and handrails
- the Mission toilets are not especially designed for the needs of wheelchair-users and those with limited physical mobility
Access for visually-impaired visitors and access for deaf/hard of hearing visitors
- signs within the UK Mission, Jerusalem are mostly clear and easy to read in English, Arabic and Hebrew languages. Please ask if you require any help with any information within the UK Mission
- the UK Mission reception counter has an efficient speaker amplification system
Contact us
If you need to visit us or use our services and feel that they may be inaccessible to you, please contact us and we will try to find an alternative way of providing access for you.