About British Consulate General Auckland

British Consulate General Auckland
Level 17 151 Queen Street
Auckland
1142
New Zealand

Contact form
https://www.contact.se...

Public access to embassies, high commissions and consulates is by appointment only
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To call us in an emergency or send us an online enquiry use our contact form: https://www.contact.service.csd.fcdo.gov.uk/posts/new-zealand/british-high-commission-wellington

Disabled access

General physical access: public areas

  • entrances: all entrances are clear & unobstructed
  • steps and staircases: there are stairs in ground floor area but there is access to the lifts via Wyndham Street entrance
  • ramps: mobile ramps are not available as they are not needed
  • lifts : a lift to all floors is available and Braille buttons in lifts. Access is only available 9am to 5pm, Monday to Friday except on public holidays.
  • toilets: there are no public toilet facilities in building, but cafés in Wyndham Street provide facilities for customers
  • parking: there are no designated disabled spaces for parking, but there is a Wilson’s car park next door in Wyndham Street, which has parking spots for the disabled
  • floor coverings: all floor coverings are safe and even
  • handrails: there are handrails on ground floor stairs and in lifts
  • lighting: there is good lighting
  • signs: signs are clear
  • emergency/evacuation: there are arrangements in place for emergencies / evacuation for disabled visitors
    • there is a separate procedure for this in the building evacuation plan
  • telephones and computer access: phone and computer is available for customer use

For visually impaired visitors

  • Braille: there are no braille signs
  • guide dogs: guide dogs are welcome

For hearing impaired visitors

  • hearing loop: there is no hearing loop
  • minicom and textphones: there are no minicom or textphones
  • sign language: staff are not trained in BSL
  • interpretation: interpretation can be organised by customer if required
  • hearing dogs: hearing dogs are welcome

Public holidays 2025

The High Commission is closed on the following dates in 2025:

  • Wednesday 1 January, New Year’s Day
  • Thursday 2 January, Day after New Year’s Day
  • Monday 20 January, Wellington Anniversary Day (Wellington staff only)
  • Monday 27 January, Auckland Anniversary Day (Auckland staff only)
  • Thursday 6 February, Waitangi Day
  • Friday 18 April, Good Friday
  • Monday 21 April, Easter Monday
  • Friday 25 April, Anzac Day
  • Monday 26 May, Spring Bank Holiday
  • Monday 2 June, King’s Birthday
  • Friday 20 June, Matariki Public Holiday
  • Monday 25 August, Summer Bank Holiday
  • Monday 27 October, Labour Day
  • Wednesday 24 December, Privilege Day (in lieu of UK 5 May bank holiday)
  • Thursday 25 December, Christmas Day
  • Friday 26 December, Boxing Day