About Consular Services
Vice Consul
Level 27, Menara Binjai, 2 Jalan Binjai
Kuala Lumpur
50450
Malaysia
Telephone
+6 03 2170 2200
Fax
+6 03 2170 2390
Use our contact form for consular enquiries:
https://www.contact.service.csd.fcdo.gov.uk/posts/malaysia/british-high-commission-kuala-lumpur
Consular assistance
Our High Commissions, Embassies and Consulates offices deal with a large number of urgent cases each year. Before contacting our offices with non-urgent enquiries, please read our Support for British nationals abroad: a guide to see if the information you need is there. If you still cannot find the information you need, you can contact the Consular Team 24/7 by calling +603 21702200 or contact them online.
Access for the disabled
The Foreign & Commonwealth Office and the British High Commission in Malaysia are keen to ensure that their buildings and services are fully accessible to disabled members of the public. Wherever possible, we have made our buildings and services accessible. Sometimes, however, this is not possible due to security or other restrictions. In these situations we will endeavor to provide a service or access to a building in an alternative way to ensure equality of access for disabled people. To assist disabled staff and visitors, we have set out below details of disabled access at the High Commission. We hope this information is helpful.
General physical access
If you anticipate requiring assistance, please telephone us in advance of your visit so that we can ensure that we are able to provide access for you (Tel: 2170 2200 and ask for the Security Manager).
Access for visually impaired visitors:
- signs: generally clear and easy to read
- guide dogs: guide dogs are welcome, but visitors should telephone us in advance of your visit so that we can ensure that we are able to provide access for you (Tel: 2170 2200 and ask for the Security Manager)
- emergency/evacuation: procedures are in place to assist disabled persons in the event of emergency/evacuation
Public holidays
The office will be closed on the following days in the calendar year for 2026:
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Thursday 1 January - New Year’s Day
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Monday 2 February - In lieu of Thaipusam Day / Federal Territory Day
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Tuesday 17 February - Chinese New Year
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Wednesday 18 February - Chinese New Year (2nd day)
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Monday 23 March - In lieu of Hari Raya (Eid)
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Friday 3 April - Good Friday*
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Monday 6 April - Easter Monday*
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Friday 1 May - Labour Day
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Monday 1 June - Agong’s Birthday
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Monday 31 August - Merdeka Day
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Wednesday 16 September - Malaysia Day
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Monday 9 November - In lieu of Deepavali
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Friday 25 December - Christmas Day
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Monday 28 December - In lieu of Boxing Day*
Holidays marked * are UK public and privilege holiday in addition to public holidays in Malaysia.