The team
Managing a service team: recruiting the people you need, training and working with contractors.
Set up and manage a service team
Roles, recruitment, scaling up, contractors.
- Set up a service team at each phase
- What each role does in a service team
- Recruit your team
- Working with contractors or third parties
- Change the size of a service team
- Running more than one service team
Training and development
Agile and digital training, service owner inductions.