beta This is new guidance. Complete our quick 5-question survey to help us improve it.

1. Service manual
2. The team

The team

Managing a service team: recruiting the people you need, training and working with contractors.

Set up and manage a service team

Roles, recruitment, scaling up, contractors.

• Set up a service team at each phase
• What each role does in a service team
• Recruit your team
• Working with contractors or third parties
• Change the size of a service team
• Running more than one service team

Training and development

Agile and digital training, service owner inductions.

• Find agile training, learning and support
• Service owner induction programme
• Digital foundation day training
• Design training