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News stories, speeches, letters and notices
Detailed guidance, regulations and rules
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Data, Freedom of Information releases and corporate reports
The characteristics of a good service, including making things as clear and straightforward as possible for users.
Use a reference architecture to develop a public sector organisation’s technology and how it shares data across government.
Which services need an assessment and how to adapt the Service Standard to different types of service.
Find out about Managed Service Companies and Managed Service Company Providers, including how to identify them and their role in tax avoidance schemes.
How to choose a name for your service.
What happens at a service assessment and what to do when you get your results.
Build a service that’s simple, intuitive and comprehensible. And test it with users to make sure it works for them.
Lecture from Cabinet Secretary Simon Case at the seventy-second Strand Group event, hosted by King's College London.
See the minimum requirements for services for offenders, defendants, victims and courts.
What you need to do now that the eCommerce Directive no longer applies to the UK.
Don’t include personal or financial information like your National Insurance number or credit card details.
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