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Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.

• Updated: 30 September 2022

OPS&S supersedes the former Regulatory Delivery directorate, and will work with local authorities and others to take forward its responsibilities, including Primary Authority and Better Business for All. Regulatory Delivery was part of the Department for Business, Energy & Industrial...

• Updated: 15 April 2021

“A project can’t be delivered by just one person. We need to build strong, flexible, professional and capable teams.” - Nick Smallwood (Head of Project Delivery Function)

• Updated: 30 March 2023

The Operational Delivery Profession is public face of the Civil Service, bringing vital services to millions of people around the country and abroad. Operational Delivery Profession is part of the Civil Service .

• Updated: 15 April 2021

• Updated: 5 March 2026

A summary of what delivering better integrated care means and how Monitor is supporting the sector.

• Updated: 11 March 2015

“A project can’t be delivered by just one person. We need to build strong, flexible, professional and capable teams.” - Nick Smallwood (Head of Project Delivery Function)

• Updated: 10 March 2025

This sets out best practice principles to ensure retailers' delivery services meet the needs of customers who live in remote communities.

• Updated: 31 July 2014

How your charity can deliver public services on behalf of organisations like local authorities, the NHS or government departments.

• Updated: 23 May 2013

A package of policy reforms to support the delivery of AI data centres through the AI Growth Zones programme.

• Updated: 13 November 2025