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This webinar looks at the information an organisation makes available to clients, or potential clients, and how the consumer's expectations can be met.
The Disclosure and Barring Service (DBS) has launched a new Customer Satisfaction Survey, to collect feedback from Disclosure and Customer Service customers.
The Foreign, Commonwealth & Development Office is committed to providing a high-quality service to everyone we deal with.
OISC online presentation on expectations in consumer care
The Insolvency Service commissions an annual survey of its customers to measure and track levels of satisfaction with the service that the Agency provides.
The quarterly results of the Defence Infrastructure Organisation service delivery customer satisfaction tracker survey.
What is consumer satisfaction and how it is achieved.
The Pension, Disability and Carers Service survey findings for 2010/2011.
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