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Find out what seller information you need to collect and verify as part of your due diligence as a reporting platform operator.
This guidance is to help you know how to recognise a hallmark and who to contact about your consumer rights.
Developed with the beauty and salon industry, this guide helps businesses avoid using and selling counterfeit products, and report illicit sellers.
Tests of seized counterfeit cosmetics found potentially harmful substances such as mercury, lead and methanol, as fake beauty purchases rise among young adults.
As an online marketplace operator, check if a seller is established outside the UK, so that you can work out who is liable for VAT on sales.
Check if a website selling medicines is ‘not recommended’ by the Medicines and Healthcare products Regulatory Agency (MHRA).
Before you buy a pet cat or dog, make checks to avoid the illegal trade in pet animals, and know how to report concerns.
Report a website or online seller to the MHRA if you think they’re offering medicines or medical devices illegally.
Do not include personal or financial information like your National Insurance number or credit card details.
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