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To offer credit to consumers you must be authorised by the Financial Conduct Authority (FCA) and join the Financial Services Register
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Consumer Futures (formerly Consumer Focus), an executive non-departmental public body of BIS, represented consumers across regulated markets. It was abolished on 1 April 2014, with all its functions transferred to other bodies ( Citizens Advice , Citizens Advice Scotland and...
Consumer Council for Water (CCW) represents water and sewerage consumers in England and Wales and takes up unresolved complaints. CCW is an executive non-departmental public body, sponsored by the Department for Environment, Food & Rural Affairs .
Information for consumers and businesses on their rights and responsibilities under consumer law.
Things to consider when buying and using products.
Guidance for manufacturers, importers and distributors on the Product Security and Telecommunications Infrastructure Act 2022 and Regulations 2023.
Consumer protection and rights for goods and services - returning faulty goods, consumer credit, credit and store cards, refunds.
Ensuring you get what you pay for.
Advice for higher education providers and undergraduate students to help them understand their obligations under consumer protection law.
Get advice on consumer issues, your energy supply and postal service - numbers, enquiry forms, how to complain.
Consumer Council for Water annual report and accounts for 2022 to 2023.
The Consumer Forum brings together the CEOs of the economic regulators, plus the FCA and the CMA, with the relevant ministers from their respective sponsor departments. It aims to enhance collaboration and coordination between government and regulators.
Consumer Futures annual report and accounts for the financial year 2013 to 2014.
UK consumers saved an estimated £8 billion over the last 3 years from action taken by the CMA to protect competition and stamp out unfair practices
A guide for business on how to help their customers better understand their contractual terms and privacy policies.
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