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Information on enhancing communications resilience and how we work with telecommunication service providers to manage the risk of disruption to public networks.
This section provides guidance for communications network providers on legislation, regulation, working with local authorities and with property developers.
How responders can reduce the risk of communications disruption during emergencies by using ResilienceDirect, HITS and Telecoms Sub-Groups.
Find out how your VAT invoices are affected by the reverse charge if you're a wholesale electronic communications supplier in the UK.
A 24-month forward look of potential commercial activity to be undertaken by the department.
Guidance for communication providers on how to identify and support 'vulnerable' customers when their landline migrates from analogue to digital networks.
The Afghanistan Response Route (ARR) was established by the previous government and became operational in April 2024, and was discontinued on 4 July 2025.
This guide has been produced to assist government and public sector organisations with writing agency briefs when buying communications and marketing services.
View the closed IoCCO site in the UK Government Web Archive .
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