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This strategy sets out how DWP intends to increase the quantity and quality of user engagement with the National and Official Statistics it produces.
How to define your participant criteria, find participants for research and handle incentives.
Understand your users and their needs. Develop knowledge of your users and what that means for your technology project or programme.
How to use chatbots and webchat tools to improve your users’ experience of your service.
Find a supplier who can provide user research participants to test your service with.
Finding out what users need from your service will help you design a service that’s easy to use and valued by the people who need it.
How to use a micro-randomised trial to evaluate your digital health product.
The strategy that analysts in the Department for Levelling Up, Housing and Communities have adopted for meeting the needs of statistics users.
Overview of the Civil Service Jobs vX system for recruiters, including search and table layouts.
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