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111 results

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111 results that are All research and statistics, sorted by Updated (newest)
  • DVLA customer satisfaction 2024 to 2025

    The DVLA customer satisfaction survey is used as a continuous measure of customer service satisfaction.

    • Document type: Research
    • Part of a collection: DVLA research reports
    • Organisation: Driver and Vehicle Licensing Agency
    • Updated:
  • DfT: Independent Complaints Assessor report for 2023 to 2024

    Report covering complaints referred for Independent Complaints Assessor review between 1 April 2023 to 31 March 2024.

    • Document type: Independent report
    • Part of a collection: DfT: independent complaints assessors
    • Organisation: Department for Transport
    • Updated:
  • Statistics at DVSA

    We publish statistics about driving tests, instructors and data about testing commercial and private vehicles in Great Britain.

    • Organisation: Driver and Vehicle Standards Agency
    • Updated:
  • DVLA customer satisfaction 2023 to 2024

    The DVLA customer satisfaction survey is used as a continuous measure of customer service satisfaction.

    • Document type: Research
    • Part of a collection: DVLA research reports
    • Organisation: Driver and Vehicle Licensing Agency
    • Updated:
  • DfT: Independent Complaints Assessor report for 2022 to 2023

    Report covering complaints referred for Independent Complaints Assessor review between 1 April 2022 to 31 March 2023.

    • Document type: Independent report
    • Part of a collection: DfT: independent complaints assessors
    • Organisation: Department for Transport
    • Updated:
  • British Transport Police: police effectiveness inspection, February 2024

    HMICFRS report about the effectiveness of the British Transport Police.

    • Document type: Independent report
    • Organisation: Department for Transport and 2 others
    • Updated:
  • British Transport Police: effectiveness of vetting and counter-corruption arrangements

    HMICFRS report about the effectiveness of vetting and counter-corruption arrangements in British Transport Police.

    • Document type: Independent report
    • Organisation: Department for Transport and 2 others
    • Updated:
  • Experience of on-board LNER staff

    Independent report exploring the experience of on-board train staff at London North Eastern Railway (LNER).

    • Document type: Independent report
    • Organisation: Department for Transport and 1 others
    • Updated:
  • Public attitudes to the use of AI in DfT consultations and correspondence

    Explores public perceptions of the use of artificial intelligence to analyse consultation responses and support the drafting of external correspondence responses.

    • Document type: Research
    • Part of a collection: Social, behavioural and evaluation research
    • Organisation: Department for Transport
    • Updated:
  • DVLA customer satisfaction 2022 to 2023

    The DVLA customer satisfaction survey is used as a continuous measure of customer service satisfaction.

    • Document type: Research
    • Part of a collection: DVLA research reports
    • Organisation: Driver and Vehicle Licensing Agency
    • Updated:
  • DfT: Independent Complaints Assessor report for 2021 to 2022

    Report covering complaints referred for Independent Complaints Assessor review between 1 April 2021 and 31 March 2022.

    • Document type: Independent report
    • Part of a collection: DfT: independent complaints assessors
    • Organisation: Department for Transport
    • Updated:
  • Process evaluation: transport data projects

    An independent process evaluation of 3 transport data projects funded by the Department for Transport.

    • Document type: Research
    • Organisation: Department for Transport
    • Updated:
  • Towards a digital twin for urban transport

    Making real-time transport-related open data through the Urban Observatories' sensor networks to support digital twin development.

    • Document type: Research
    • Organisation: Department for Transport
    • Updated:
  • DVLA customer satisfaction 2021 to 2022

    The DVLA customer satisfaction survey is used as a continuous measure of customer service satisfaction.

    • Document type: Research
    • Part of a collection: DVLA research reports
    • Organisation: Driver and Vehicle Licensing Agency
    • Updated:
  • DVSA: business impact target, 2021 to 2022

    Report on the economic impact on businesses of regulatory activity by the Driver and Vehicle Standards Agency (DVSA).

    • Document type: Research
    • Organisation: Driver and Vehicle Standards Agency
    • Updated:
  • Technology research and innovation grants: accessibility (TRIG-A) 2021 programme outcomes

    Review of the achievements from projects that received funding from the 2021 TRIG-A programme.

    • Document type: Research
    • Organisation: Department for Transport
    • Updated:
  • DVSA: business impact target, 2020 to 2021

    Report on the economic impact on businesses of regulation from the Driver and Vehicle Standards Agency (DVSA).

    • Document type: Research
    • Organisation: Driver and Vehicle Standards Agency
    • Updated:
  • DfT: Independent Complaints Assessor report for 2020 to 2021

    Report covering complaints referred for Independent Complaints Assessor review between 1 April 2020 and 31 March 2021.

    • Document type: Independent report
    • Part of a collection: DfT: independent complaints assessors
    • Organisation: Department for Transport
    • Updated:
  • Transport-technology research innovation grants (T-TRIG): 2020 project outcomes

    Review of the achievements from projects that received funding from the T-TRIG innovation programme in 2020.

    • Document type: Research
    • Organisation: Department for Transport
    • Updated:
  • DVLA customer satisfaction 2020 to 2021

    The DVLA customer satisfaction survey is used as a continuous measure of customer service satisfaction.

    • Document type: Research
    • Part of a collection: DVLA research reports
    • Organisation: Driver and Vehicle Licensing Agency
    • Updated: