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Data, Freedom of Information releases and corporate reports
Annual report showing passengers satisfaction with handling complaints.
Rail passengers and their claims for compensation when they are delayed.
Passenger rail service statistics in Great Britain with the latest data, covering 1 January to 31 March 2022.
Passenger rail usage statistics in Great Britain with the latest data, covering 1 January to 31 March 2022.
Presents the findings of research into the experiences, attitudes and opinions of disabled non-users of the railway.
Findings from quantitative research that aimed to understand existing and potential part-time commuters and their interest in flexible rail ticketing products.
Findings from qualitative research which explored part-time commuting patterns and passengers' views on different types of flexible season ticket.
Passenger rail performance in Great Britain with the latest data referring to 1 January to 31 March 2022.
Rail passenger statistics on their claims for compensation when they are delayed.
Passenger rail service statistics in Great Britain with the latest data, covering 1 October to 31 December 2021.
Passenger rail usage statistics in Great Britain with the latest data, covering 1 October to 31 December 2021.
Passenger rail performance statistics in Great Britain with the latest data referring to 1 October to 31 December 2021.
In-depth research, conducted in 2021, into public attitudes to travel during the coronavirus (COVID-19) vaccine rollout.
In-depth research, conducted in 2021, into attitudes to public transport use during the coronavirus (COVID-19) pandemic.
Combines 3 COVID-19 behavioural science messaging reports conducted by the Department of Transport and Kantar Public.
An independent assessment of the strategic alternatives to HS2 Eastern Leg, this report forms part of the evidence base for the Integrated Rail Plan 2021.
Statistics on rail passengers and their claims for compensation when they are delayed.
Passenger rail service statistics in Great Britain with the latest data, covering 1 July to 30 September 2021.
Passenger rail usage statistics in Great Britain with the latest data, covering 1 July to 30 September 2021.
Passenger rail performance statistics in Great Britain with the latest data referring to 1 July to 30 September 2021.
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