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37 results that are All research and statistics, sorted by Updated (newest)
  • The Organising for Digital Delivery report highlights the need to tackle legacy IT systems across government and make better use of the data government holds to improve services.

  • Internet use in the UK; annual estimates by age, sex, disability and geographical location.

  • Research on the accessibility and inclusiveness of future transport technologies and services.

  • A review of existing evidence on characteristics of who is using new and emerging transport technologies in the UK, their motivations and barriers to use.

  • Independent advisors on AI and data-driven technology publish first recommendations to government on social media targeting

  • Report highlights how use of geospatial data by innovative tech including AI is helping grow the UK economy.

  • The Public Service Data Dashboards bring together existing National and Official Statistics and published management information into an interactive tool. 

  • Equality statistics for staff in the Northern Ireland Civil Service at 1 January 2018

  • This data supports the innovation survey showing the state of cross-government emerging technology use.

  • Mixed methods research exploring customer reactions to the introduction of ‘In-year coding’ to help inform the design of the system and related communications.

  • Qualitative research with individuals to understand attitudes, likely behaviour and engagement with Making Tax Digital.

  • Research to understand customers’ current digital behaviours and attitudes and how HMRC can maximise uptake of the Personal Tax Account.

  • Research to understand customer preferences and attitudes towards contact channels when using digital services.

  • Research to understand how HMRC can address customer reassurance needs through digital rather than traditional channels.

  • Research to develop and understand a digital segmentation to better tailor communications and services for customers around the Personal Tax Account (PTA).

  • Research to understand customer needs and drivers around providing tax information by engaging them in the design of Making Tax Digital (MTD) principles.

  • A set of profiles highlighting common barriers users face when accessing digital services and tips for designing services everyone can use.