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Government technology and digital services

Research and statistics

31 results

31 results that are All research and statistics, sorted by Updated (newest)
  • Digital Services framework sales (up to 31 July 2018)

    The total value of sales through the Digital Services framework.

    • Document type: Statistical data set
    • Part of a collection: Digital Marketplace sales
    • Organisation: Crown Commercial Service and 1 others
    • Updated:
  • G-Cloud framework sales (up to 31 July 2018)

    The total value of sales through the G-Cloud framework.

    • Document type: Statistical data set
    • Part of a collection: Digital Marketplace sales
    • Organisation: Crown Commercial Service and 1 others
    • Updated:
  • Government innovation and emerging technology underlying data set

    This data supports the innovation survey showing the state of cross-government emerging technology use.

    • Document type: Research and analysis
    • Organisation: Central Digital and Data Office
    • Updated:
  • Pay-As-You-Earn (PAYE) Refresh Research Report

    Mixed methods research exploring customer reactions to the introduction of ‘In-year coding’ to help inform the design of the system and related communications.

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Making Tax Digital Research - Attitudes, Behaviour and Engagement

    Qualitative research with individuals to understand attitudes, likely behaviour and engagement with Making Tax Digital.

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Personal Tax Account Research

    Research to understand customers’ current digital behaviours and attitudes and how HMRC can maximise uptake of the Personal Tax Account.

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Digital Contact Channel Research

    Research to understand customer preferences and attitudes towards contact channels when using digital services.

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Building Reassurance into HMRC Digital Channels Research

    Research to understand how HMRC can address customer reassurance needs through digital rather than traditional channels.

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Personal Tax Account - Digital Customer Segmentation research

    Research to develop and understand a digital segmentation to better tailor communications and services for customers around the Personal Tax Account (PTA).

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Making Tax Digital For Individuals - Co-Design Research

    Research to understand customer needs and drivers around providing tax information by engaging them in the design of Making Tax Digital (MTD) principles.

    • Document type: Research and analysis
    • Organisation: HM Revenue & Customs
    • Updated:
  • Understanding disabilities and impairments: user profiles

    A set of profiles highlighting common barriers users face when accessing digital services and tips for designing services everyone can use.

    • Document type: Research and analysis
    • Organisation: Central Digital and Data Office
    • Updated: