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A report examining how customers’ experiences are evolving as services are modernised, and customers’ overall perceptions and experiences of modernisation.
This strategy sets out the current high-level approach for evaluating and tracking the performance of the Health Transformation Programme.
List of rents data is used to calculate Local Housing Allowances (LHA).
This report from the Low Pay Commission looks at the impact of new minimum wage rates in April 2026 and looks ahead at future changes for 2027.
Keep Britain Working is an independent review of the role of employers in tackling health based economic inactivity and promoting healthy and inclusive workplaces.
Technical report on integrating administrative benefits and tax credits data into the Family Resources Survey to improve accuracy and data quality.
This report presents summary findings from a series of behavioural insight studies carried out between 2022 and 2025 to inform the Health Transformation Programme (HTP). These were small-scale, exploratory studies, examining…
A summary of current plans for evaluating the Health Transformation Programme.
This report presents findings from qualitative interviews with customers on customer experiences of the Department for Work and Pension's (DWP's) complaints process.
The Low Pay Commission's annual report sets out in full the evidence and analysis which informed recommendations for minimum wage rates from April 2026.
Management information relating to the Health Transformation Programme.
This report presents insights from Jobcentre Plus staff about providing in-work progression (IWP) support to Universal Credit (UC) claimants.
This is the 12th report from the offensive weapons homicide reviews 18-month pilot, which ended on 30 September 2024.
This report presents the findings from the evaluation of in-work progression (IWP) support for Universal Credit (UC) claimants.
The quarterly survey looks at the financial health of landlords. This latest report covers 1 October to 31 December 2025.
Deliberative research with potential recipients of the new Crisis and Resilience Fund to inform it’s development and design.
This research explores the views and experiences of people receiving Pension Credit and of potentially entitled non-recipients of Pension Credit.
Research into disability benefits and disability employment support across selected OECD countries.
This report summarises the findings from research into the delivery of the Household Support Fund (HSF) and Discretionary Housing Payments (DHPs) schemes.
The report presents findings from the second wave of a survey on public and customer perceptions of the Department for Work and Pensions (DWP).
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