News and communications

The GPA's Head of Technology Allan Gardner discusses using occupancy data insights to make human-led decisions when managing government buildings.

• Updated: 16 February 2024

Entries are now open for the 2024 Smarter Working Live Awards, celebrating innovation, collaboration and excellence in workplaces across the public sector.

• Updated: 6 February 2024

We often talk about giving civil servants the ability to ‘work from any building’ but do people understand what it means and know what the benefit is for them?

• Updated: 14 December 2023

InFocus brings together news and views from across the Government Property Agency

• Updated: 8 September 2023

We hosted over 25 hours of live workshops and panel sessions during this years’ Smarter Working Live. The footage is now available on demand to view and share.

• Updated: 9 June 2023

The Driver and Vehicle Licensing Agency (DVLA) added a chatbot on its webchat channel to provide millions of customers with more efficient self service.

• Updated: 3 April 2020

How the Ministry of Justice (MoJ) explored and compared users’ experience of website content to using a chatbot.

• Updated: 3 April 2020

Learn how a UK-based bank operating globally used machine learning to reduce the duration of a compliance process by 80%.

• Updated: 18 October 2019

Learn how the Ministry of Justice (MoJ) used natural language processing to identify patterns across prison reports.

• Updated: 26 June 2019

Learn how the Swedish Land Registry used natural language processing to handle land registry requests more efficiently.

• Updated: 10 June 2019

Learn how the Government Digital Service used classification and natural language processing to make GOV.UK more accessible.

• Updated: 10 June 2019

Learn how a research institution used clustering to optimise heating and energy consumption.

• Updated: 10 June 2019

Learn how a market research start-up used classification and clustering to gain insights to their free-text survey responses.

• Updated: 10 June 2019

Learn how the Department for International Development (DFID) used computer vision to estimate populations.

• Updated: 10 June 2019

Learn how the Department for Transport (DfT) used clustering to ensure MOT standards remained high.

• Updated: 10 June 2019

Learn how a signalling company used regression to reduce train delays.

• Updated: 10 June 2019