Guidance and regulation

Guidance for freelance interpreters working with UK Visas and Immigration.

• From: UK Visas and Immigration
• Updated: 5 February 2021

Level 2 asylum learning objectives for immigration adviser applicants.

• From: Office of the Immigration Services Commissioner
• Updated: 17 June 2013

Guidance on how the Immigration Services Commissioner determines an owner's competence to run immigration advice services

• From: Office of the Immigration Services Commissioner
• Updated: 1 April 2016

Guidance for the Community and Voluntary Sector registering with the OISC as well as information on the new EU Settlement Scheme registration

• From: Office of the Immigration Services Commissioner
• Updated: 1 April 2022

Practice note for immigration advisers on signposting and referring clients.

• From: Office of the Immigration Services Commissioner
• Updated: 24 April 2017

Advice and guidance to organisations about what work they may undertake at OISC Level 1, related to Ukrainians seeking to enter or remain in the UK.

• From: Office of the Immigration Services Commissioner
• Updated: 11 March 2022

Guidance from the Office of the Immigration Services Commissioner (the OISC) on the 2016 Commissioner’s code of standards. 

• From: Office of the Immigration Services Commissioner
• Updated: 26 May 2017

Tips from the Office of the Immigration Services Commissioner (OISC) on how to write a complaint letter to an immigration adviser.

• From: Office of the Immigration Services Commissioner
• Updated: 28 October 2015

What you should look for in an Immigration Adviser

• From: Office of the Immigration Services Commissioner
• Updated: 20 August 2019

ID and face scan

• From: Office of the Immigration Services Commissioner
• Updated: 11 November 2020

What is consumer satisfaction and how it is achieved.

• From: Office of the Immigration Services Commissioner
• Updated: 21 March 2019

Form and guidance for submitting a complaint about the Office of the Immigration Services Commissioner (OISC).

• From: Office of the Immigration Services Commissioner
• Updated: 6 June 2019

OISC process for serious disclosures of criminal convictions by immigration advisers.

• From: Office of the Immigration Services Commissioner
• Updated: 8 July 2014

Guidance for immigration advisers on invoicing customers from the Office of the Immigration Services Commissioner (OISC).

• From: Office of the Immigration Services Commissioner
• Updated: 1 April 2016

Text Version

• From: Office of the Immigration Services Commissioner
• Updated: 21 March 2019

This page provides advice and guidance to organisations affected by the pandemic. It includes questions to the Commissioner and our responses. NOTE: Please send forms or documents to us by email where possible rather than by…

• From: Office of the Immigration Services Commissioner
• Updated: 24 June 2021

Practice note on the licensed access scheme and how licensed OISC registered immigration advisers can instruct barristers.

• From: Office of the Immigration Services Commissioner
• Updated: 7 June 2016

Updated guidance on what work advisers are able to do

• From: Office of the Immigration Services Commissioner
• Updated: 30 March 2017

An overview of the responsibilities of an adviser and an organisation to the Commissioner and to clients.

• From: Office of the Immigration Services Commissioner
• Updated: 21 March 2019

Autumn 2021 OISC Newsletter includes details of the OISC Adviser Conference, Compliance Reviews and an upcoming television appearance.

• From: Office of the Immigration Services Commissioner
• Updated: 4 October 2021