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Find out how to get help from the Valuation Office Agency (VOA) if you need extra support due to a health condition, disability or personal circumstances.
Find out how the Valuation Office Agency (VOA) calculates rateable values for offices.
The Valuation Office Agency does not usually change your rateable value if your property is in a state of disrepair. There are however, exceptions to this.
This guidance is to support local authorities in administering the film studios business rates relief.
Get help choosing an agent to manage your business rates, researching agents and understanding your contract.
Find out how the Valuation Office Agency (VOA) calculates rateable values for hotels.
Fill in form VO 6048 if the Valuation Office Agency (VOA) has asked you for rental information about your self-catering or holiday let property in Wales.
Appoint a trusted helper to set up your Valuation Office Agency (VOA) business rates valuation account if no one in your organisation can register for one.
This is a tool that allows local authorities to calculate their business rates levy or safety net for 2024 to 2025.
Find out how the Valuation Office Agency (VOA) calculates rateable values for restaurants.
Fill in form VO BR25 if the Valuation Office Agency (VOA) has asked you to confirm information about a self-catering holiday let in Wales.
Find out how the Valuation Office Agency (VOA) calculates rateable values for day nurseries.
This guidance is intended to support billing authorities in administering the 2023 Supporting Small Business Relief scheme.
Guidance on the operation of expanded retail discount 2020 to 2021 coronavirus response, announced at Budget 2020.
This guidance is intended to support local authorities in administering the 2022/23 Retail, Hospitality and Leisure Relief Scheme.
This guidance is intended to support billing authorities in administering the 2023/24 Retail, Hospitality and Leisure Business Rates Relief Scheme.
We have introduced a business rates holiday for retail, hospitality and leisure businesses.
This guidance is intended to support local authorities in administering the COVID-19 Additional Relief Fund (CARF).
Find out how the Valuation Office Agency (VOA) calculates rateable values for petrol filling stations.
Business rates information letters are issued by the Ministry of Housing, Communities and Local Government at regular intervals throughout the year.
Don’t include personal or financial information like your National Insurance number or credit card details.
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