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This report describes the main findings from the department's 2021 customer survey.
A study of the shopping habits of different types of consumer.
Report of a telephone survey for BIS. Provides substantive early stage assessments of Solutions for Business products: Starting a business, …
What users need to know to know about the Taking Part survey.
Good practice in the design and presentation of customer survey evidence in merger cases.
Our biennial satisfaction survey for MAHs, Manufacturers, and Wholesale Dealers launches on 29 January 2024.
This report describes the main findings from the department's 2020 customer survey.
This report describes the main findings from the department's 2019 customer survey.
Research into large businesses' experiences of dealing with HMRC, their views on administration of tax policy and wider influences on their attitudes to tax.
This report describes the main findings from the department's 2022 customer survey.
The HMRC customer survey annual report describes the main findings from the 2015 customer survey.
This report details the findings from the 2021 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
This Privacy Notice explains who is processing your data, the personal data we collect, how we use it, who we share it with, and what your legal rights are.
This report details the findings from the 2020 Mid-sized business customer survey to explore attitudes and perceptions of HMRC and tax policy.
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