We use some essential cookies to make this website work.
We’d like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services.
We also use cookies set by other sites to help us deliver content from their services.
You have accepted additional cookies. You can change your cookie settings at any time.
You have rejected additional cookies. You can change your cookie settings at any time.
Departments, agencies and public bodies
News stories, speeches, letters and notices
Detailed guidance, regulations and rules
Reports, analysis and official statistics
Consultations and strategy
Data, Freedom of Information releases and corporate reports
Find out how to apply VAT to charges for postage, delivery services and how to treat direct marketing services involving distribution of printed matter.
How your charity can deliver public services on behalf of organisations like local authorities, the NHS or government departments.
Delivery will be overseen by a named crown or public servant
We support civil servants who run the front line services that citizens use, such as processing visas, passports and driving licences. Operational Delivery Profession is part of the Civil Service .
“A project can’t be delivered by just one person. We need to build strong, flexible, professional and capable teams.” - Nick Smallwood (Head of Project Delivery Function) Project Delivery Function is part of the Civil Service .
Information about the Ministry of Defence (MOD) SKYNET 6 Programme: engaging with external bodies and individuals on recruitment, industry supplier engagement, and other government department (OGD) collaboration.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Descriptions of team capabilities on the Digital Outcomes and Specialists framework.
How to account for VAT on services when a vehicle, ship or aircraft is provided, together with a driver or crew for the transport of goods.
The team capabilities available on the Digital Outcomes framework.
“A project can’t be delivered by just one person. We need to build strong, flexible, professional and capable teams.” - Nick Smallwood (Head of Project Delivery Function)
How to award a contract when you buy G-Cloud or Digital Outcomes and Specialist services.
See the minimum requirements for services for offenders, defendants, victims and courts.
This Spend Control ceased as a requirement on 1st February 2023. Other Cabinet Office Spending Controls remain operational.
Information on how to request assistance from NSDR.
Thisguide provides an overview of the best available evidence on inclusive service delivery
The Insolvency Service's commitment to our customers.
This paper assesses the evidence of the human development and economic impacts of efforts to make services more inclusive
Six principles for governing service delivery, to help you create the right culture for your service team and organisation.
Don’t include personal or financial information like your National Insurance number or credit card details.
To help us improve GOV.UK, we’d like to know more about your visit today. Please fill in this survey (opens in a new tab).