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How end-use controls apply to weapons of mass destruction (WMD) related goods, software, technology and technical assistance.
How to carry out checks on your business and customers, and what records you must keep to prevent money laundering.
Find out how to account for VAT schemes on business gifts, samples and promotional schemes.
Findings from a feasibility study which explores potential design options for a new measure of Jobcentre Plus customer satisfaction.
Guidance for job applicants who have been invited to complete the Customer Service Skills Test.
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