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The Tenant Involvement and Empowerment Standard is one of four consumer standards that registered providers of social housing must comply with.
The government has a programme of reform to improve the quality of social housing. Every month, progress on our commitments will be shared on these pages, as part of our commitment to respond to the tragic death of 2 year...
How we assess issues of potential regulatory concern
Information relating to the Renters (Reform) Bill which was introduced to Parliament on 17 May 2023.
Landlord responsibilities when renting out your property, including making repairs, health and safety, increasing the rent and changing regulated tenancies.
A factsheet to explain the role of the Regulator of Social Housing and Housing Ombudsman Service, and how residents can seek support.
Frequently asked questions about the Tenant Satisfaction Measures.
A tenancy agreement is a contract between you and a landlord - ending a tenancy, changing a tenancy, tenancy types and assured shorthold tenancies
What to include in a tenancy agreement, different types of tenancy (including assured shorthold tenancy) and how to end a tenancy.
What we do and how we approach regulating landlords.
The national framework for tenant participation compacts provides a toolkit to help councils and tenants agree and implement effective arrangements…
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