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How to assess household and non-household packaging from 2024 onwards if you’re a UK organisation affected by extended producer responsibility (EPR) for packaging.
Find out how the Rural Payments Agency (RPA) handles your personal data
Research to explore what an increasingly effortless customer experience might look like for customers across various tax and benefits regimes.
Our approach to working with clients and making applications.
Find out about which goods and services for disabled people and people aged 60 or over that you should apply zero or reduced rate VAT.
Find out what unacceptable or unreasonable actions are and how we approach them.
This report describes the main findings from the department's 2022 customer survey.
This report describes the main findings from the department's 2019 customer survey.
How to use a risk-based approach to carry out compulsory risk assessments of your business.
How to know whether the operatives you deploy are employed or self-employed, and what this means for tax and national insurance.
This report describes the main findings from the department's 2020 customer survey.
Find out how to apply VAT if you're in the taxi and private hire car trade.
How sellers deal with VAT for goods from overseas that they sell direct to customers in the UK.
Find out if you’re a trust or company service provider who needs to register for supervision with HMRC under the money laundering regulations.
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