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Good Practice Guide (GPG) 45 helps you decide how to check someone's identity.
Find out about the VAT place of supply rules if your business sells digital services to private consumers.
Invoicing and taking payment from customers, what invoices must include, VAT invoices, sole trader invoices, limited company invoices, payment options, charging for late payment, chargebacks
Research into customers’ experience of Charity Commission services.
Find out the information you must give to customers on food products and how to give it.
Check the goods you export from the UK meet the relevant rules of origin and provide proof of where the goods originate from.
When you do and do not have to offer a refund, repair or replacement, unconditional refunds for online purchases, and penalties for deceiving customers
InFocus brings together news and views from across the Government Property Agency
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