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How to run research sessions with vulnerable participants.
Our research is used to understand, develop, implement, monitor and evaluate our policies and services.
How to use a budget impact analysis to evaluate your digital health product.
Find out who your users are and what they need from your service.
Information about how local authorities use open data to stimulate growth and innovation, save costs and develop more sustainable transport.
Running interactive workshops with small groups can be an effective method for user research.
The Medicines and Healthcare products Regulatory Agency (MHRA) has today announced it will be the first drug safety regulator in the world to pilot its own genetic ‘biobank’, launching 1 June 2023
How sharing user research findings helps your team iterate and improve your service.
This section helps you to understand users and their needs and begin to diagnose the policy problems and challenges that you need to fix.
List of all the tools and techniques in the toolkit.
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