Taxis are allowed to be at a rank or hailed in the street. A minicab (also called a ‘private hire vehicle’) can only be pre-booked.
Taxis and minicabs are licensed by local councils.
Minicabs outside London aren’t allowed to have the same design or appearance as local taxis, so you can tell them apart more easily.
Report an operator or driver that’s unlicensed by contacting the local council where the offence happened.
Taxis and minicab firms have to be licensed by Transport for London (TfL).
London taxis are purpose-built vehicles that:
London minicabs must have special discs on their windscreen and rear window to show they’re licensed.
Contact TfL to report an operator or driver that’s unlicensed.
Don’t include personal or financial information like your National Insurance number or credit card details.