Replace a lost, stolen or damaged Driver CPC card

You must replace your Driver Certificate of Professional Competence (CPC) card if it’s been lost, stolen or damaged.

You can get a £50 fixed penalty for driving professionally without your card.

Apply for a replacement

To get a replacement card (sometimes called a ‘driver qualification card’ or ‘DQC’), call the Driver and Vehicle Standards Agency (DVSA) and give your:

• name
• driving licence number
• date of birth
• address
• telephone number

You need a credit or debit card to pay the £25 fee.

DVSA Driver CPC enquiries
Telephone: 0300 123 7721
Monday to Friday, 8am to 4pm
Find out about call charges

After you’ve applied

You can keep driving professionally while you wait for your replacement Driver CPC card to arrive.

It will be sent to the address on your driving licence. Change this address first if it’s wrong.

If it doesn’t arrive

Call DVSA if it doesn’t arrive within 20 days.

DVSA Driver CPC enquiries
Telephone: 0300 123 7721
Monday to Friday, 8am to 4pm
Find out about call charges